Credit and Collections Coordinator

Vistar; Englewood (CO); On-site; USD 34,000 - 37,000; Full time

Job summary

Vistar is seeking an Accounts Receivable professional responsible for current and past due balances, managing national corporate accounts, and supporting collection activities across OpCo entities. The role requires strong Excel skills and experience with B2B collections, plus effective phone and written communication.

Responsibilities include documenting calls in AS/400, reviewing on-hold accounts, and assisting Cash Applications with payment details.

Qualifications

• High school diploma or equivalent required.
• Intermediate Excel skills with pivot tables, v lookups, filters, and basic formulas.
• Excellent written and verbal communication skills.
• B2B collections experience preferred.
• Comfortable talking on the phone with clients for long periods.

Responsibilities

• Monitor large and/or complex customer accounts and collect timely.
• Document interactions in Corp 400/AS 400 during customer calls.
• Review accounts on hold to determine action.
• Update Sales on customer status and communicate status effectively.

Skills

Excel

Phone communication

B2B collections

Written communication

Education

High School Diploma/GED

Tools

AS/400

Job description

Job Description

Responsible for all current and past due Accounts Receivable for assigned customers. Monitors all National Corporate accounts up to and including any 3rd party or legal efforts. Assigned oversight responsibility for specific OpCo's 3rd party or legal efforts for all uncollectable accounts. Assist OpCo in negotiating all short and long term payment plans, including preparation of promissory note documentation, personal guaranty and UCC1 security agreements. Supports the company's quality management programs in providing effective customer service to internal and external customers. Functions as a team member within the department and cross-functions, as required, and perform any duty assigned to best serve the company.

Job Description

Responsible for all current and past due Accounts Receivable for assigned customers. Monitors all National Corporate accounts up to and including any 3rd party or legal efforts. Assigned oversight responsibility for specific OpCo's 3rd party or legal efforts for all uncollectable accounts. Assist OpCo in negotiating all short and long term payment plans, including preparation of promissory note documentation, personal guaranty and UCC1 security agreements. Supports the company's quality management programs in providing effective customer service to internal and external customers. Functions as a team member within the department and cross-functions, as required, and perform any duty assigned to best serve the company.

Responsibilities include, but are not limited to:

• Monitors large and/or complex customer accounts and collects on a timely basis. Requires the ability to communicate effectively with customers on the telephone and in writing and appropriate vision and manual dexterity to operate a computer keyboard to access information.
• Inputs comments into Corp 400/AS 400 throughout phone calls with customers in order to document items appropriately.
• Reviews accounts on hold to determine appropriate actions.
• Updates Sales on customer status. Requires the ability to communicate effectively over the telephone, in writing and in person to explain/exchange information.
• Provides assistance to Cash Application Specialists regarding customers' contacts and payments.
• Accesses hard copy customer files. Requires manual dexterity and frequent bending over, reaching, lifting, grasping and standing to access files in filing cabinets.
• Performs other related duties as assigned.

Required Qualifications

High School Diploma/GED or Equivalent

Intermediate Excel skills, including pivot tables, v lookups, filters, and basic formulas

Excellent communication skills, written and verbal

B2B Collections experience

Comfortability with talking on the phone with clients and customers for a large portion of the day

Compensation

$25-27/hr + 5% annual bonus potential