Administrative Assistant / Clerical Support Specialist

Dutech Systems; Stow (MA); On-site; USD 28,000 - 41,000; Full time

Job summary

Dutech Systems: Stow, MA is seeking an administrative professional to handle a variety of clerical tasks and provide strong support to the division. You will manage calls, mail, documents, data entry, and records with a focus on accuracy and confidentiality.

The role requires at least one year of experience, excellent communication, and multitasking abilities. Proficiency in Microsoft Office applications and a professional attitude are essential for daily operations.

Qualifications

• At least 1 year of administrative or clerical experience.
• Strong written and verbal communication skills.
• Professional telephone etiquette.
• Strong customer service skills.
• Ability to multitask, prioritize, and manage deadlines.
• Dependable, organized, and detail-oriented.
• Proficiency with Microsoft Outlook, Word, and Excel.
• Ability to maintain confidentiality and accurate records.

Responsibilities

• Answer and route incoming telephone calls professionally.
• Process and distribute incoming and outgoing mail.
• Prepare, process, and maintain program-related documents.
• Process Certificate of Inspection fees and related documentation.
• Print and mail certificates, invoices, and notices of violation.
• Prepare and send license renewal notices and documents.
• Scan, file, organize, and maintain records and administrative documents.
• Perform data entry and ensure information is accurate and up to date.
• Provide general administrative and clerical support to the division.
• Prioritize multiple assignments and meet deadlines.
• Perform other administrative duties as assigned to support daily operations.

Skills

Administrative Support

Customer Service

Phone Etiquette

Document Processing

Mail Handling

Records Management

Multitasking

Filing & Data Entry

Tools

Microsoft Word

Excel

Outlook

Job description

Stow,MA

DatePosted : 10/16/2026 2:19:25 PM

JobNumber : DTS1017177835

JobType : Contract

Skills: Administrative Support | Customer Service | Phone Etiquette | Document Processing | Mail Handling | Records Management | Microsoft Word | Excel | Outlook | Multitasking | Filing & Data Entry

Job Description

• Answer and route incoming telephone calls professionally.
• Process and distribute incoming and outgoing mail.
• Prepare, process, and maintain program-related documents.
• Process Certificate of Inspection fees and related documentation.
• Print and mail certificates, invoices, and notices of violation.
• Prepare and send license renewal notices and documents.
• Scan, file, organize, and maintain records and administrative documents.
• Perform data entry and ensure information is accurate and up to date.
• Provide general administrative and clerical support to the division.
• Prioritize multiple assignments and meet deadlines.
• Perform other administrative duties as assigned to support daily operations.

Required Qualifications & Skills

• At least 1 year of administrative or clerical experience.
• Strong written and verbal communication skills.
• Professional telephone etiquette.
• Strong customer service skills.
• Ability to multitask, prioritize, and manage deadlines.
• Dependable, organized, and detail-oriented.
• Proficiency with Microsoft Outlook, Word, and Excel.
• Ability to maintain confidentiality and accurate records.

Preferred Candidate

A reliable and customer-focused administrative professional who can handle phone calls, documents, records, and daily office activities efficiently while providing excellent support to the division.