Assistant Coordinator, Workforce Programs

Asheville-Buncombe Technical Community College; Asheville (NC); Hybrid; USD 52,000 - 53,000; Full time

Job summary

A-B Tech in Asheville, NC is seeking an Assistant Coordinator, Workforce Programs to provide high-level logistical and operational support for Skilled Trades and Computer training programs. You will collaborate with coordinators and instructors to develop course offerings, outlines, inventories, and program assessments, while guiding students and community members on options, registration, and admissions.

You will also help with scheduling, documentation, and ensuring compliance, with duties

Qualifications

• Associate degree.
• Two years of full-time or equivalent work experience in an administrative, office, or customer service setting.
• One year of full-time or equivalent experience with educational programming or industry training.
• One year of full-time or equivalent database maintenance experience.
• Proficiency in a foreign language such as Spanish, an East Slavic language, and/or American Sign Language.

Responsibilities

• This position provides high‑level logistical and operational support for Skilled Trades as well as Computer training programs.
• The role collaborates with Coordinator(s) and instructors to develop and maintain course offerings, course outlines, inventories, and program assessments.
• The employee also orients, advises, and informs students and community members on course options, registration processes, and admissions requirements.
• The employee resolves class and instructor needs, including issues related to documentation, scheduling, and student support.

Education

Associate degree

Job description

Assistant Coordinator, Workforce Programs

Position Summary Information

Position Title

Position Title Assistant Coordinator, Workforce Programs

Position Type

Position Type Full Time Regular

Annual Schedule

Annual Schedule 12 months

Expected Work Schedule

Expected Work Schedule Standard

Anticipated Days

Anticipated Days Monday - Friday

Anticipated Hours

Anticipated Hours 8:00 a.m. - 5:00 p.m. with occasional overtime

Anticipated Hours per Week

Anticipated Hours per Week 40

Work Location

Job Description Summary

This position provides high‑level logistical and operational support for Skilled Trades as well as Computer training programs. The role collaborates with Coordinator(s) and instructors to develop and maintain course offerings, course outlines, inventories, and program assessments. The position orients, advises, and informs students and community members on course options, registration processes, and admissions requirements. The employee also resolves class and instructor needs, including issues related to documentation, scheduling, and student support.

Duties

1. Utilizes Colleague and other public facing systems to support program management, reporting, analytics, and information sharing.
2. Documents and maintains Standard Operating Procedures (SOPs) for assigned programs, ensuring accuracy, clarity, and continuous process improvement.
3. Compiles and submits required program records and reports, including continuing education hours, test results, and attendance, in accordance with college, vendor, state, and national standards.
4. Participates in assessment, planning, implementation, and evaluation activities to enhance instructional quality and program effectiveness.
5. Supports instructors by providing resources and ensuring compliance with regulatory and reporting requirements.
6. Develops and maintains course outlines and instructional materials in collaboration with instructors for review and approval by Coordinator(s), ensuring alignment with compliance standards and program goals.
7. Implements new instructional models and resources and provides instructor orientation as needed.
8. Creates course packets and related instructional materials to support successful program delivery.
9. Advises prospective and current students on program options, admissions, registration processes, and career opportunities.
10. Conducts program orientations and student admissions interviews to ensure clear expectations and successful onboarding.
11. Connects students with relevant college and community resources to support retention and program completion.
12. Develops and distributes marketing materials to promote programs and maintain accurate community contact lists.
13. Participates in recruitment and outreach activities, including career fairs, program events, orientations, graduations, and new instructor onboarding.
14. Assists with the preparation and publication of class schedules three times per year.
15. Manages inventory systems, equipment requests, and supply purchasing to ensure adequate classroom and lab resources.
16. Utilizes the E Pro purchasing system to initiate, track, and support program purchasing needs.
17. Assists in coordination of face‑to‑face for computer training. Prepares all supportive class documentation, including class notifications, contracts, roster, attendance sheet, and evaluations. Prepares classroom for instruction.
18. Manages daily CDL program operations, including responding to inquiries, providing admissions and registration support, facilitating CDL orientations, maintaining CDL course schedules, and conducting student interviews as needed.
19. Contributes to the College’s Vision, Mission, Values, and RISE statement through professional conduct and service excellence.
20. Performs other related duties as assigned to support program and departmental needs.

Minimum Requirements (Applicant must meet all of the minimum requirements)

1. Associate degree.
2. Two years of full-time or equivalent work experience in an administrative, office, or customer service setting.

Preferred Qualifications

1. One year of full-time or equivalent work experience with educational programming or industry training.
2. One year of full-time or equivalent database maintenance experience.
3. Proficiency in a foreign language such as Spanish, an East Slavic language, and/or American Sign Language.

Why Should I Work at A-B Tech?

A-B Tech is nestled in the mountains of Western North Carolina and has served as the region’s premier two-year college since our establishment in 1959.
With four locations, the College service area includes Buncombe and Madison Counties. We are a family of approximately:

• 14,000 continuing education students
• 1,100 faculty & staff

We offer an array of programs to meet local workforce needs which culminate in:

• 30 diplomas
• 122 certificates

A-B Tech is indicative of the modern comprehensive community college – providing innovative educational programming and collaborative community development.
If you are dedicated to student and community success, then we invite you to explore employment opportunities at A-B Tech. We hope you will consider joining the A-B Tech Trailblazer family!

A-B Tech commits to demonstrating an inclusive and welcoming culture of Respect, Integrity, and Support for Everyone.
This is evident by our RISE Committee, the Trailblazer RISE Award, and annual RISE projects including the Welcoming Classroom, Appreciative Advising, and more!

A-B Tech is looking for: A person who shares our commitment to sustaining a workplace that offers equal employment opportunity for applicants and employees without discrimination based on race, color, national origin, citizenship, religion, sex, sexual orientation, gender identity or expression, pregnancy, disability genetic information/medical history, age, and/or veteran/military status. In addition, the College prohibits discrimination based on any characteristic or condition protected by law, but not specifically mentioned here.

Position Summary

Review Date: (Application should be submitted by 8:00 a.m. EST on this date for consideration) 10/13/2026

Start Date 11/17/2026

Keep Open Until Filled Yes

Salary or Hourly Pay Range (Salary is Non-Negotiable) $51,552 - $52,560

Total Compensation
Your total compensation goes beyond this maximum salary. Your A-B Tech benefits represent nearly 30% of your total compensation.
The total compensation for this position includes an 26.1% employer contribution to a defined pension plan, contributions towards medical and dental policies and fully funded life insurance / accidental death & dismemberment policy.

Benefits Summary

Questions

A-B Tech’s Human Resources (HR) department is located on the main campus at the Sunnicrest House. This beautiful Tudor-style Historic house served as a private residence for guests of the Vanderbilt family for the first century of the home’s life. Today you will find a professional HR family that is dedicated to ensuring all employees and applicants receive fast and accurate answers, compassion, fairness, and kindness from Monday through Friday 9:00 am – 5:00 pm. To ensure a prompt hiring process, please read the application directions located on the HR website. For questions, you may email us at [e-mail].

We look forward to welcoming you to our A-B Tech family!

Sunnicrest Building, 340 Victoria Road Asheville, NC 28801

Office Hours: Monday - Friday 9:00 a.m. - 5:00 p.m.