Administrative Assistant (Cambridge) – De Novo

MASS LEGAL ASSISTANCE CORP; Cambridge (MA); Hybrid; USD 48,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

403(b) retirement plan

Vacation days

Flexible Spending Plan

Professional development opportunities

Job summary

De Novo in Cambridge, MA is seeking an Administrative Assistant to support reception and office operations in a community-based legal services setting. You will answer phones, greet clients, manage intake data, schedule room usage, and assist with interpretation in emergencies.

Candidates must be bilingual in Spanish and English, have experience in fast-paced offices, be able to multi-task and open the office at 9:00 a.m., and be proficient with Word, Excel, SharePoint, and data entry.

Qualifications

• Bilingual Spanish and English required.
• Experience as a receptionist, office manager, or in a fast-paced office.
• Ability to multi-task is essential.
• Must be available to open office at 9:00 a.m. daily.
• Proficient with Word, Excel, SharePoint, and data entry.

Responsibilities

• Answer phones; screen callers for eligibility for the Center’s legal services and enter intake information; relay messages to staff and volunteers.
• Greet clients and other visitors; schedule room use; maintain computerized client data base and prepare reports.

Skills

Bilingual in Spanish and English

Reception experience in fast-paced off

Multi-tasking

Open office at 9:00 a.m.

Microsoft Word

Excel

SharePoint

Data entry

Tools

Microsoft Word

Excel

SharePoint

Data entry

Job description

Administrative Assistant (Cambridge) – De Novo

De Novo is community-based agency that provides free legal services and affordable mental health counseling for lowincome people throughout the Greater Boston area. De Novo strives to create a diverse, equitable, inclusive, and safe work environment that welcomes, encourages, and values everyone’s contributions and fosters an exchange of ideas and mutual learning.

Reception duties

• Answer phones; screen callers for eligibility for the Center’s legal services and enter necessary intake information into case management system and relay messages to staff and volunteers;


• Refer callers to other service providers and keep track of calls;


• Greet clients and other visitors;


• Schedule room use;


• Maintain computerized client data base; compile data and prepare reports as requested;


• Provide interpretation services in emergency situations.

Office duties

• Order office supplies; keep supplies areas organized;


• Oversee postal needs including opening and sorting incoming mail and processing outgoing mail;


• Processing donations including keeping a daily log of all incoming checks and donations;


• Maintain office equipment (copier, fax, printer, refrigerator etc.) and assist volunteers and staff with office equipment;


• Keep the reception area neat and organized;


• Provide support to the Development Director, Deputy Director and Executive Director, as requested;


• Perform additional tasks for the smooth functioning of the office as needed.

Qualifications

• Bilingual in Spanish and English required. Additional language skills a plus.


• Experience as a receptionist, office manager, or work in a fast-paced office environment.


• Ability to multi-task is essential. Must be available to open office at 9:00 a.m. daily


• Experience with computers including: Microsoft Word, Excel, data entry and SharePoint


• Sensitivity to people experiencing emotional distress.


• Experience working with people with low incomes, from diverse backgrounds, and with limited English proficiency.

Salary / Benefits

• Salary Range $48,000 to $56,000


• Health, life, short- and long-term disability insurance


• Vacation, personal, and sick time


• 403(b) retirement plan
  
• Flexible Spending Plan


• Professional development opportunities

De Novo is a Fair Employment Practices/Equal Employment Opportunity/disability accessible employer committed to maintaining a diverse workplace. Qualified candidates from diverse personal, cultural, and ethnic backgrounds are encouraged to apply.