Administrative Assistant /Front Desk, Workforce Development & Refugee Services Programs

CAMBA; New York (NY); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

403(b) retirement plan with employer match

Paid time off

Paid holidays

Job summary

A community services organization in New York City is seeking an Administrative Assistant for front desk duties. The ideal candidate will provide clerical support, manage phone inquiries, and serve a diverse clientele, including refugees and immigrants. Required qualifications include high school diploma, relevant experience, and proficiency in Microsoft Office. Bilingual candidates in French are preferred. This is a full-time on-site position with a salary of $40,000 annually.

Qualifications

• At least one year of relevant experience.
• Ability to operate a multi-line phone system.
• Background in non-profit administrative roles preferred.

Responsibilities

• Provide administrative and clerical support.
• Greet visitors and manage visitor inquiries.
• Coordinate and schedule meetings and prepare agendas.

Skills

Effective verbal and written communication

Multi-tasking

Organizational skills

Client service

Bilingual in French

Education

High School Diploma or equivalent

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint)

Job description

Overview

Administrative Assistant / Front Desk, Workforce Development & Refugee Services Programs

CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. CAMBA offers more than 180 integrated programs in Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services, serving almost 80,000 individuals and families.

CAMBA’s Workforce Development and Refugee Services programs annually provide culturally competent services including case management, employment, education, vocational training, benefits access, health, financial literacy and English language services. The programs focus on populations facing barriers to employment, such as immigrants and refugees, low-skilled workers, long-term unemployed, and others. These programs are performance-based and measure success by enrollment, employment placement, training, retention and case management goals.

Reports To: Program Director

What The Administrative Assistant / Front Desk Does

• Provide administrative and clerical support to ensure the smooth operations of all departments
• Organize and maintain daily attendance in the form of sheets, data logs or remote session reports
• Assist non-clerical staff with clerical work (i.e., data collection and data verification)
• Greet visitors/clients, determine nature of business, and announce visitors to appropriate personnel
• Provide callers with answers to questions about the organization (i.e. eligibility, address, contact #, directions, etc.)
• Compose, type, print and send general correspondence, training curriculums, memos, reports and marketing materials (via e-mails, faxing, interoffice mail, etc.)
• Organize and maintain filing system(s)
• Coordinate and schedule meetings, conference calls, prepare agendas, reserve and prepare meeting rooms/facilities
• Monitor, troubleshoot, and ensure proper functioning of all office equipment, including fax and copy machines; coordinate maintenance repairs as needed
• Prepare, submit and track all MIS requests for assistance
• Prepare purchasing requests and support with procurement-related tasks (i.e. reconcile purchase orders and invoices)
• Manage the full office supply process: order, receive, track, store and distribute office supplies
• Have direct client service/program responsibilities in addition to the above
• Other duties as assigned

Qualifications

• Minimum Education/Experience: High School Diploma or equivalent
• At least one (1) year of relevant experience
• Ability to communicate effectively verbally and in writing to internal and external audiences and various levels of management
• Ability to operate a multi-line phone system and greet a high-volume of incoming visitors
• Ability to multi-task and work effectively in a fast paced, high volume, and deadline driven environment
• Organized and detail oriented with strong documentation skills and a commitment to upholding confidentiality
• Demonstrated dedication to work with refugees, asylees, immigrants, young adults, and low-income populations
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) required
• Background as a front-desk receptionist or administrative assistant at a non-profit organization (Preferred)
• Bilingual required in French (additional language is a plus / prioritized according to program needs)

Compensation & Benefits

Compensation: $40,000 annually

When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate, including experience, education, budget and program size, internal equity, skills and other factors required for the position.

Status: Full-time, In Person (35 hours per week)

Benefits: CAMBA offers health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

Equal Opportunity: CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. Applicants are considered without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.

Note: Referrals increase your chances of interviewing at CAMBA.