Administrative Assistant - Bethlehem Center

Lackawanna College; Scranton (Lackawanna County); On-site; USD 32,000 - 44,000; Full time

Job summary

Lackawanna College is seeking an organized Administrative Support Specialist for the Bethlehem Center in Scranton. You will provide essential clerical help, manage scheduling, payments, and student records while coordinating with admissions and campus staff.

Under the Center Director, you will assist with requisitions, invoices and events, ensuring accurate documentation and timely processing in Jenzabar and related systems. Strong communication and multitasking are vital.

Qualifications

• Strong interpersonal and verbal/written communication skills.
• Ability to organize and manage multiple tasks in a fast-paced environment.
• Teamwork and collaboration with campus staff and instructors.

Responsibilities

• Provide administrative support to the Bethlehem Center, including scheduling, purchasing, file maintenance, and events.
• Process requisitions, invoices and administrative documentation for the Center.
• Greet and assist students, parents and visitors; route inquiries to Center staff.
• Answer main telephone line and forward inquiries to admissions/enrollment teams.
• Assist prospective students with inquiries, applications or Accuplacer testing.
• Maintain office supplies and inventory; handle payments using CASHNET.
• Update student information in Jenzabar and Liaison systems; prepare documents for delivery.
• Maintain educational records and class lists; assist with textbooks and syllabi.
• Coordinate with Scranton Campus staff as needed; participate in meetings and training.
• Support budget maintenance, deposits, and fiscal record-keeping.

Skills

Interpersonal skills

Communication skills

Organization

Teamwork

Multitasking

Adaptability

Education

Associate Degree in Business or related field

Tools

Microsoft Office

Admissions software

Job description

Date Posted: 8/27/2026

Deadline: 9/11/2026

Description:

LACKAWANNA COLLEGE HAS BEEN VOTED ONE OF THE

“BEST PLACES TO WORK IN PA” FOR 2014, 2015, 2016, 2017, 2019, 2020, 2023, 2024, and 2025!

Lackawanna College is a private, accredited college serving the people of Northeastern Pennsylvania. Our main campus is located in downtown Scranton, and our footprint includes satellite centers in 10 locations around Pennsylvania!

Our mission is to provide a quality education to all persons who seek to improve their lives and better the communities in which they live. We provide our students with a direct path to a bachelor’s degree, associate degree, or one of many different professional certifications. Additionally, our Continuing Education department helps put the people of Northeastern Pennsylvania back to work with modern career skills. Lackawanna is also one of the most cost-efficient regional higher education institutions.

If our mission inspires you, and you are willing to go the extra mile to help our students succeed, Please know that only the candidates who meet the minimum qualifications can be considered, and only those selected for interviews will be contacted by a college representative. No phone calls, please.

ESSENTIAL FUNCTIONS, PRIMARY RESPONSIBILITIES AND OBJECTIVES:

Working under the direction of the Center Director, this position provides administrative and clerical support to the Bethlehem Center of Lackawanna College.

ESSENTIAL FUNCTIONS:

• Provide administrative support to the Center, to include assistance with scheduling, purchasing, file maintenance, and special events and projects.
• Process requisitions, invoices and all administrative documentation for the Center.
• Greets, assists and directs students, parents and visitors arriving at the Center. Notifies Center staff of appointment arrivals (for example admissions and enrollments) via telephone and email.
• Responsible for answering the main telephone line for the Center and forwarding/distributing inquiries to Center staff (for example admissions and enrollment).
• Assists prospective students in submitting an inquiry or application or Accuplacer testing.
• Maintain office supplies by checking inventory and ordering items as needed.
• Accept student payments using the CASHNET system.
• Update and maintain student information in Jenzabar and Liaison Admissions systems as necessary. Photocopy all original documents for files and prepare originals for delivery to Scranton.
• Maintain all required Educational documentation both filing and on internal operating system.
• Maintain accurate files containing all schedules, class lists and other information related to each semester.
• Assist adjunct instructors and Center Director in the requisition of new textbooks and existing syllabi.
• Contact offices and personnel at Scranton Campus as necessary.
• Participate in meeting and training in Scranton as directed.
• Assists with budget maintenance:
  • Accurately processes all requisitions, purchase orders and invoices.
  • Handles deposits (Cash NET and On-Line Check Deposit) accurately and in a timely manner.
  • Maintain fiscal records for all college budgets.
  • Maintain fiscal records for each student, providing receipts for all cash received.
  • Accurately tracks 3 rd party payments and reporting (WIOA, etc.).
  • Conduct all Continuing Education certification registration, application and billing processes.
• Other duties as assigned.

KEY COMPETENCIES:

• Strong interpersonal skills.
• Excellent communication skills (verbal and written).
• Ability to organize and follow up conscientiously.
• Ability to work within a team environment.
• Able to multi-task and handle various priorities in a fast paced work environment.
• Ability to be flexible and adaptable to change.
• Ability to prioritize workload.
• Proficiency in Microsoft Office and Admissions software programs.

EDUCATION:

• Associate Degree in Business or related field preferred, office management background desired.

EXPERIENCE:

• Prior experience working in an office setting preferred.

In compliance with Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and all other applicable non-discrimination laws, Lackawanna College does not discriminate on the basis of race, color, religion, national or ethnic origin, sex, sexual orientation, age, disability, veteran’s status, or genetic information in its educational programs and activities, admissions, and with regard to employment.

Lackawanna College is an accredited, private, non-profit educational institution providing opportunities for career and personal development within selected associates degree, certificate and continuing education program.