Administrative Assistant (Barber and Cosmetology)

State of South Carolina; South Carolina; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated administrative professional to support the Barber and Cosmetology Boards. This role involves processing applications, reviewing documents, and providing excellent customer service. You'll be part of a dynamic team that values effective communication and efficient office management. With a comprehensive benefits package, including health insurance and paid leave, this position offers a great opportunity to grow within a supportive environment. If you are organized, detail-oriented, and passionate about helping others, this could be the perfect fit for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Long Term Disability Insurance

Life Insurance

15 Days Annual Leave

15 Days Sick Leave

13 Paid Holidays

Paid Parental Leave

State Retirement Plan

Qualifications

• High school diploma required; bachelor's degree may substitute for experience.
• Experience in administrative functions and office management preferred.

Responsibilities

• Process applications for the Barber and Cosmetology Boards via various methods.
• Review documents to ensure all licensure requirements are met.
• Respond to customer inquiries related to application and licensing processes.

Skills

Customer Service Skills

Office Management Principles

Effective Communication

Microsoft Office Proficiency

Judgment and Discretion

Education

High School Diploma

Bachelor's Degree

Tools

Office Equipment

Databases

Software Applications

Job description

Responsibilities

• You will process initial, renewal, endorsement, reexamination, reinstatement, and other applications for the Barber and Cosmetology Boards (via paper and online) utilizing applicable databases and software and according to policies and procedures.
• You will review and evaluate documents and ensure all necessary requirements for licensure are completed.
• You will assemble, prepare, and scan documents into the system and maintain the applicable database with accurate information and records.
• You will respond to customer inquiries received by telephone, fax, e-mails, and other methods (including walk-ins) providing timely and accurate responses to the Barbers and Cosmetology application and licensing processes.
• You will perform a variety of other administrative, technical, and/or clerical duties to support the processes and functions of the Barber and Cosmetology programs such as preparing letters, processing finance requests, retention schedules, online verifications, and continuing education audits.

Minimum Qualifications

• A high school diploma and work experience that is directly related to the area of employment. A bachelor’s degree may be substituted for the related work experience.

Preferred Qualifications

• Knowledge of principles and practices of office management and general administrative functions.
• Ability to communicate effectively both verbally and in writing.
• Strong customer service skills.
• Considerable skill in the use of office equipment, computers, and Microsoft products.
• Ability to exercise judgment and discretion in interpreting and applying relevant laws, regulations, policies, and procedures.
• Ability to understand and follow routine and complex instructions.

Other Requirements

• Position works in an office environment with extended periods of sitting and standing.
• May require occasional work outside of normal office hours.
• May be required to lift, carry, move and/or position objects weighing up to 25 lbs.
• Daily filing, data entry, telephone and computer use.

Benefits Offered

The South Carolina Department of Labor, Licensing and Regulation offers an exceptional benefits package for FTE positions that includes:

• Health, dental, vision,long term disability, and life insurance for employee, spouse, and children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs