Administrative Assistant (Barber and Cosmetology)

State of South Carolina; Columbia (SC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a detail-oriented administrative professional to support the Barber and Cosmetology Boards. This role involves processing applications, maintaining accurate records, and providing exceptional customer service to applicants. Ideal candidates will possess strong communication skills and experience with office management. Enjoy a comprehensive benefits package, including health insurance and generous leave policies, while contributing to the efficiency of state licensing programs. If you are organized, customer-focused, and ready to make a difference, this opportunity is for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Long Term Disability Insurance

Life Insurance

Paid Parental Leave

State Retirement Plan

Deferred Compensation Programs

15 Days Annual Leave

13 Paid Holidays

Qualifications

• High school diploma with related work experience or a bachelor's degree.
• Knowledge of office management principles and practices.

Responsibilities

• Process applications for Barber and Cosmetology Boards using databases.
• Respond to customer inquiries regarding licensing processes.

Skills

Office Management

Customer Service

Microsoft Products

Effective Communication

Judgment and Discretion

Education

High School Diploma

Bachelor's Degree

Tools

Office Equipment

Computers

Job description

Responsibilities

• You will process initial, renewal, endorsement, reexamination, reinstatement, and other applications for the Barber and Cosmetology Boards (via paper and online) utilizing applicable databases and software and according to policies and procedures.
• You will review and evaluate documents and ensure all necessary requirements for licensure are completed.
• You will assemble, prepare, and scan documents into the system and maintain the applicable database with accurate information and records.
• You will respond to customer inquiries received by telephone, fax, e-mails, and other methods (including walk-ins) providing timely and accurate responses to the Barbers and Cosmetology application and licensing processes.
• You will perform a variety of other administrative, technical, and/or clerical duties to support the processes and functions of the Barber and Cosmetology programs such as preparing letters, processing finance requests, retention schedules, online verifications, and continuing education audits.

Minimum Qualifications

• A high school diploma and work experience that is directly related to the area of employment. A bachelor’s degree may be substituted for the related work experience.

Preferred Qualifications

• Knowledge of principles and practices of office management and general administrative functions.
• Ability to communicate effectively both verbally and in writing.
• Strong customer service skills.
• Considerable skill in the use of office equipment, computers, and Microsoft products.
• Ability to exercise judgment and discretion in interpreting and applying relevant laws, regulations, policies, and procedures.
• Ability to understand and follow routine and complex instructions.

Other Requirements

• Position works in an office environment with extended periods of sitting and standing.
• May require occasional work outside of normal office hours.
• May be required to lift, carry, move and/or position objects weighing up to 25 lbs.
• Daily filing, data entry, telephone and computer use.

Benefits Offered

The South Carolina Department of Labor, Licensing and Regulation offers an exceptional benefits package for FTE positions that includes:

• Health, dental, vision,long term disability, and life insurance for employee, spouse, and children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs