Administrative Assistant, Arts & Community Education

Association of California Symphony Orchestras; Pacific (MO); On-site; USD 33,000 - 36,000; Full time

Job summary

Pacific Symphony seeks an Administrative Assistant (Education & Community Engagement) to support the EDCE department with scheduling, correspondence, and ticket administration for Heartstrings program.

The role is full-time, 40 hours weekly, with occasional evenings or weekends for concerts and events; requires strong communication, organization, and experience in nonprofit arts administration.

Qualifications

• Two years of administrative, customer service, ticketing, program coordination, or related experience; nonprofit or performing arts experience preferred.
• Excellent written and verbal communication, professional with partners and colleagues.
• Strong organization and attention to detail with multiple deadlines.

Responsibilities

• Provide general administrative support to the VP of EDCE and the department, including scheduling, correspondence, meeting prep, notes, follow-up, and special projects.
• Maintain department calendars, contact lists, shared files, forms, records, and project timelines.
• Process purchase requests, invoices, contracts, reimbursements, and basic budget documentation with Finance.
• Assist with data collection, recordkeeping, and reporting for programs, grants, committees, and planning.
• Support meeting, program, and event logistics, including registration, materials, volunteers, and on-site needs.
• Manage Heartstrings ticketing program and act as primary day-to-day contact for partners, communicating performance details and allocations.

Skills

Excellent communication

Strong organizational skills

Customer service

Ticketing/CRM (Tessitura)

Detail-oriented

Education

Bachelor’s degree or equivalent experience

Tools

Tessitura

Job description

Pacific Symphony seeks an Administrative Assistant (Education & Community Engagement) to support the EDCE department with scheduling, correspondence, and ticket administration for Heartstrings program.

The role is full-time, 40 hours weekly, with occasional evenings or weekends for concerts and events; requires strong communication, organization, and experience in nonprofit arts administration.