Administrative Assistant 3 - Social & Behavioral Sciences

Tennessee Board of Regents (TBR); Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Southwest Tennessee Community College in Memphis seeks an Administrative Assistant 3 in the Social and Behavioral Sciences department. This full-time clerical role provides office support, serves as the first point of contact for visitors and students, and maintains calendars, files, and correspondence for the department.

The successful candidate will have strong Microsoft Office skills, excellent communication, and the ability to handle confidential information with discretion.

Qualifications

• High School Diploma required.
• 2+ years of office experience.
• Background check required.
• Preferred: Associate or Bachelor's degree.
• Experience in higher education is a plus.

Responsibilities

• Serve as office receptionist: answer and route calls, emails, and in-person inquiries.
• Interact with students, faculty, staff, vendors, and community partners.
• Manage the department’s schedule and calendar; set meetings and appointments.
• Open, log, sort, distribute, and track mail and checks.
• Prepare, process, and track invoices, contracts, and requisitions with vendors.
• Handle travel arrangements and event planning (conferences, meetings, workshops).
• Provide word processing, copying, scanning, faxing, and report generation.
• Order and manage office supplies and assist with requisitions.
• Maintain filing systems for confidential materials and meeting notes.
• Coordinate Student Refund Appeals: track in database, request docs, notify parties of decisions.
• Assist with audits by preparing documentation for auditors.
• Prepare meeting agendas, take minutes, and maintain records.
• Provide outstanding customer service to faculty, staff, students, and the public.

Job description

Southwest Tennessee Community College in Memphis seeks an Administrative Assistant 3 in the Social and Behavioral Sciences department. This full-time clerical role provides office support, serves as the first point of contact for visitors and students, and maintains calendars, files, and correspondence for the department.

The successful candidate will have strong Microsoft Office skills, excellent communication, and the ability to handle confidential information with discretion.