Administrative Assistant 3

UCLA Health; Los Angeles (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

The Department of Neurology at UCLA Health is seeking an experienced Administrative Assistant III to join our patient‑focused team. You will provide comprehensive administrative support to physicians and clinical staff by managing patient communications, coordinating appointments, and maintaining electronic medical records.

You will also prepare medical and insurance-related documentation, track authorizations, facilitate provider correspondence, and ensure timely follow-up on patient inquiries.

Qualifications

• Ability to manage patient communications and appointments.
• Experience with electronic medical records and medical documentation.
• Strong organizational skills and customer service.

Responsibilities

• Manage patient communications and appointment coordination.
• Maintain electronic medical records and prepare documentation.
• Track authorizations and handle provider correspondence.

Skills

Prioritization

Communication

People skills

Multitasking

Customer service

Time management

Job description

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Onsite or Remote

Fully On-Site

Work Schedule

Monday-Friday, 8:00am-5:00pm

Posted Date

09/01/2026

Salary Range: $31.88 - 45.66 Hourly

Employment Type

Duration

Indefinite

Job #

32703

Primary Duties and Responsibilities

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The Department of Neurology is seeking an experienced Administrative Assistant III to join our collaborative and patient-focused team. In this key role, you will provide comprehensive administrative support to physicians and clinical staff by managing patient communications, coordinating appointments, maintaining electronic medical records, preparing medical and insurance-related documentation, tracking authorizations, facilitating provider correspondence, and ensuring timely follow-up on patient inquiries. The ideal candidate is highly organized, proactive, detail-oriented, and thrives in a fast-paced healthcare environment while delivering exceptional customer service and helping support the department’s commitment to outstanding patient care and operational excellence.

Hourly range: $31.88-$45.66

Job Qualifications

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Required

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities
• Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
• Ability to creatively integrate competing demands into a productive working environment.
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
• Ability to provide coverage for Community Clinics as assigned.

Preferred:

• Knowledge of specific specialty practice and workflows
• Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
• Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.

Familiarity and knowledge of authorization process & managed care programs

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. Current/former UC employees are subject to a personnel file review.