Administrative Assistant

Installed Building Products; Visalia (CA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(K) with company matching

Paid vacation and holidays

Longevity Stock Program

Scholarship opportunities

Employee Financial Assistance Program

Opportunities for growth and advanced

Job summary

Broken Drum Insulation Visalia, part of the Installed Building Products family, is hiring an Administrative Assistant to manage billing, invoicing, and accounts receivable. The role supports customer billing, collects on past-due accounts, and coordinates with internal teams to ensure accurate, timely processing.

The ideal candidate has experience in billing and AR, excellent communication skills, and the ability to organize files and manage multiple priorities.

Qualifications

• Experience with billing/invoicing and accounts receivable required.
• Strong attention to detail, organization, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently, meet deadlines, and manage multiple priorities.
• High school diploma or GED is required.

Responsibilities

• Prepare and process customer billing and invoicing accurately.
• Review job information, pricing, PO, and documents for billing accuracy.
• Support lien management, including filing pre-liens and deadlines.
• Process and apply customer payments and maintain AR records.
• Follow up on past-due accounts and assist with collections.
• Research and resolve billing questions and discrepancies.
• Communicate with customers, sales, and accounting to support billing.
• Organize and maintain digital and physical files.
• Prepare reports and spreadsheets for internal tracking.
• Answer calls and handle inquiries.
• General office tasks and assist other departments as needed.

Skills

Billing / Invoicing

Accounts Receivable

Attention to detail

Communication skills

Data entry

Independent work

Education

High school diploma or GED

Tools

Accounting software

Spreadsheets

Job description

We are seeking an Administrative Assistant with experience in both billing/invoicing and accounts receivable. This position will support customer billing and receivables, with the day-to-day emphasis based on branch needs. The ideal candidate is organized, accurate, dependable, and comfortable working with customers and internal teams.

Responsibilities

• Prepare and process customer billing and invoicing in a timely and accurate manner
• Review job information, pricing, purchase orders, and supporting documents for billing accuracy
• Support lien management, including filing pre-liens and tracking required documentation and deadlines
• Process and apply customer payments and maintain accurate accounts receivable records
• Follow up on past-due accounts and assist with collection efforts
• Research and resolve billing questions, payment discrepancies, and customer account issues
• Communicate with customers, sales, branch leadership, and Accounting to support timely billing and collections
• Organize and maintain digital and physical files and records
• Prepare reports and spreadsheets for internal tracking and analysis
• Answer and direct phone calls, take messages and handle inquiries
• Support with general office tasks and assist other departments as needed
  
  

Preferred Qualifications

• Experience with billing/invoicing and accounts receivable required
• General understanding of basic accounting principles and payment processing
• Strong attention to detail, organization, and problem-solving skills
• Excellent written and verbal communication skills
• Strong computer and data-entry skills; experience with accounting software and spreadsheets preferred
• Ability to work independently, meet deadlines, and manage multiple priorities
• High school diploma or GED required
  
  

Schedule: Monday – Friday

Pay: $18.00 - $23.00 per hour, depending on experience

Position requires a drug test be completed, contingent upon employment and a background check if applicable.

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. You must be able to lift light to moderate weight and sit for extended periods of time to complete your job at a computer.

Benefits

• Medical, dental, and vision coverage
• Company Life Insurance
• Longevity Stock Program
• IBP Foundation
• Scholarship opportunities
• Paid vacation and holidays
• Employee Financial Assistance Program
• Opportunities for growth and advancement
• 401(K) (Pre-Tax and Post-Tax) Roth 401(k) with company matching
• Supplemental Insurance (Short- and Long-Term) disability, hospital indemnity, accident, critical illness, supplemental life insurance
  
  

Broken Drum Insulation Visalia is a proud member of the Installed Building Products (IBP) family of companies. We take great pride in our commitment to delivering exceptional customer service, which has contributed to our high customer satisfaction ratings. This success is a direct result of our dedication to quality work and dependability. We are always looking for hard-working individuals who share our mission of helping our customers and contributing to the continued success of Builders. Our people are our most valuable asset, and if you consider yourself a leader in this industry, we want to hear from you.

Explore your next career opportunity and become a part of the Broken Drum Insulation Visalia team!

EEO Statement

We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status