Administrative Assistant

SERVPRO of Virginia Beach; Virginia Beach (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits after 60 days

Paid holidays after 90 days

Vacation time after first year

3% retirement plan match

Job summary

SERVPRO of Virginia Beach is seeking an Administrative Assistant to support our franchise operations and help restore calm after challenging events.

You will be the go-to person on the phone, handle scheduling, prepare emails and invoices, and coordinate with crews to keep jobs moving smoothly. The role emphasizes customer service, accuracy, and ownership of tasks in a fast-paced environment.

Qualifications

• Excellent phone etiquette and strong customer service skills.
• Analytical mindset with attention to detail.
• Ability to multi-task and manage competing priorities.
• Proactive, dependable and takes ownership of tasks.

Responsibilities

• Complete internal job file quality reviews
• Prepare estimates and billing invoices
• Coordinate crew and job scheduling
• Office administrative duties such as preparing email and written correspondence
• Perform detailed and accurate data entry
• Assist other departments as needed

Skills

Phone etiquette

Analytical skills

Multitasking

Customer service

Ownership mindset

Job description

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!

We’re seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

• Complete internal job file quality reviews
• Prepare estimates and billing invoices
• Coordinate crew and job scheduling
• Office administrative duties such as preparing email and written correspondence
• Perform detailed and accurate data entry
• Assist other departments, as needed

Our normal business hours are 8-5 Monday-Friday.

• After 90 days you will receive paid holidays and after 60 days health benefits if you opt to go into the health insurance.
• One weeks paid vacation after the first year of employment, two weeks paid vacation each year after that.
• Simple retirement plan that you can opt to go into after one year. We will match up to 3% of your pay.

We are a hard working team and we love our customers. If you are a hard working people person and love to help people, this job is for you!!

Job Type: Full-time

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.