Administrative Assistant

Rj-Block-Management; Village of Suffern (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Rj-Block-Management in Suffern, NY seeks an organized office administrator to support property operations. You will handle tenant communications, payments, and daily clerical tasks with a focus on accuracy and customer service.

Proficiency with Adobe and MS Office is preferred; training on property management software will be provided. Bilingual English/Spanish is a plus to assist a diverse tenant base. The role requires reliable commuting and professional interaction with tenants and vendors.

Qualifications

• Excellent communication skills, both written and verbal, with tenants and vendors.
• Ability to work collaboratively in a team environment and maintain a positive atmosphere.
• Strong customer service skills with empathy, patience, and professionalism.
• Proficient computer skills including email, data entry, and record-keeping.
• Experience in a similar administrative or customer service role preferred but not mandatory.
• Bilingual proficiency in English and Spanish a major plus; not required.
• Experience in property management a plus.

Responsibilities

• Process incoming payments, including receiving checks and applying tenant payments in the system.
• Act as the point of contact for tenants regarding rent payment status and inquiries.
• Reconcile credit card transactions and assist with resolving discrepancies to maintain accurate financial records.
• Coordinate with and support employees.
• Establish and maintain good relations with tenants.
• Maintain and update resident files.
• Communicate with management, residents, vendors, and all outside contacts in a courteous and professional manner.
• Working knowledge of Adobe and Microsoft Office Suite: Outlook, Word, and Excel.
• Ability to learn property management software (training provided).
• Communicate, verbally and written, with tenants, clients, and others.
• Ability to scan, make, fill in, and amend PDF forms.
• Grab mail at the post office.

Skills

Communication

Customer service

Team collaboration

Data entry

Microsoft Office

Tools

Adobe

Outlook

Excel

PDF forms

Job description

Benefits

• 401(k)


• Dental insurance


• Health insurance


• Paid time off


• Vision insurance

Join our dynamic property management team and play a crucial role in ensuring the smooth operation of our properties as an office administrator. If you are an organized professional with a passion for providing excellent customer service, we would love to hear from you. Spanish is a plus!

Responsibilities

• Process incoming payments, including receiving checks and applying tenant payments in the system.


• Act as the point of contact for tenants regarding rent payment status and inquiries.


• Reconcile credit card transactions and assist with resolving discrepancies to maintain accurate financial records.


• Coordinate with and support employees.


• Establish and maintain good relations with tenants.


• Maintain and update resident files.


• Communicate with management, residents, vendors, and all outside contacts in a courteous and professional manner.


• Working knowledge of Adobe and Microsoft Office Suite: Outlook, Word, and Excel.


• Ability to learn property management software (training provided).


• Communicate, verbally and written, with tenants, clients, and others.


• Ability to scan, make, fill in, and amend PDF forms.


• Grab mail at the post office.

Requirements

• Excellent communication skills, both written and verbal, with the ability to effectively interact with tenants, supervisors, and vendors.


• Ability to work collaboratively as part of a team and contribute to a positive work environment.


• Strong customer service skills, demonstrating empathy, patience, and professionalism when interacting with tenants.


• Proficient computer skills, including experience with email communication, data entry, and record-keeping.


• Previous experience in a similar administrative or customer service role is preferred but not mandatory


• Bilingual proficiency in English and Spanish is a major plus; not required.


• Experience in property management is a plus.

We are located in Suffern, NY. You must be able to reliably commute or plan to relocate before starting work (Required).