Administrative Assistant

Wiraa; United States; Remote; USD 55,000 - 111,000; Full time

Job summary

Wiraa, a leading company in the technology sector, seeks a Remote Administrative Assistant to join their dynamic team. In this full-time role, you'll provide essential administrative support while working from home, ensuring top-notch customer service and efficient internal operations. With structured hours and a range of benefits, this position offers a competitive salary and professional growth opportunities in a supportive environment.

Benefits

Dental Insurance

Health Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Paid Emergency Time Off

Qualifications

• Minimum 1 year experience in call center or similar role.
• Proficiency with computers; dual monitors preferred.
• Strong written and verbal communication skills.

Responsibilities

• Manage escalated customer calls from Tier 1 agents.
• Troubleshoot and resolve customer concerns professionally.
• Maintain clear records of customer issues and resolutions.

Skills

Communication

Problem-Solving

Multitasking

Tools

Dual Monitors

Job description

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

About The Company

Workout World is a dynamic organization dedicated to fostering high-performance teams and delivering outstanding service to our clients. We’re committed to innovation, operational excellence, and employee empowerment. Our workplace culture values professionalism, integrity, and purpose-driven work. We’re currently growing our administrative team to support expanded operations and customer success.

About The Company

Workout World is a dynamic organization dedicated to fostering high-performance teams and delivering outstanding service to our clients. We’re committed to innovation, operational excellence, and employee empowerment. Our workplace culture values professionalism, integrity, and purpose-driven work. We’re currently growing our administrative team to support expanded operations and customer success.

About The Role

We are seeking motivated individuals to join our remote administrative support team. As a Remote Administrative Assistant, you will handle essential support tasks, assist with escalated customer interactions, and contribute to the accuracy and efficiency of our internal operations. This is a full-time, work-from-home role with structured hours and performance-based growth opportunities. All necessary computer equipment will be provided.

Responsibilities

• Receive and manage escalated customer calls from Tier 1 agents
• Troubleshoot and resolve customer concerns with professionalism
• Verify and document customer information with accuracy
• Maintain clear records of customer issues and resolutions
• Meet or exceed department performance metrics
• Maintain a quiet, professional home office environment
• Uphold customer service standards and represent the company positively
  
  

Qualifications

• Minimum 1 year of experience in a call center, sales, or similar support/leadership role
• Strong written and verbal communication skills
• Proficiency with computers; experience working with dual monitors preferred
• Ability to handle high call volumes and multitask effectively
• Comfortable working within a structured schedule (10:00 AM – 7:00 PM Central Time)
• Must have a reliable internet connection (Ethernet or Wi-Fi) and a quiet work-from-home setup
• Strong problem-solving skills and a customer-first attitude
  
  

Benefits

• Permanent work-from-home position
• All required computer equipment provided
• Competitive salary with uncapped earning incentive
• Dental, Health, and Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off and Paid Emergency Time Off
  
  

Equal Opportunity

Workout World is an equal opportunity employer. We ensure that all employment and advancement opportunities are provided based on individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information, or any protected status under applicable law.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Technology, Information and Internet

Referrals increase your chances of interviewing at Wiraa by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Get notified when a new job is posted.

Sign in to set job alerts for “Administrative Assistant” roles.

United States $63,964.00-$110,872.00 2 days ago

United States $55,000.00-$75,000.00 8 hours ago

United States $84,300.00-$124,000.00 11 hours ago

United States $56,000.00-$65,000.00 3 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.