Administrative Assistant

Mastercam; Tolland (CT); On-site; USD 35,000 - 50,000; Full time

Job summary

Mastercam is seeking an Administrative Assistant & Receptionist at our Headquarters, The Forge in Tolland, Connecticut. This full-time onsite role is key in managing daily operations, providing a welcoming front-of-house experience, and handling various administrative tasks. Applicants should have a High School Diploma or GED (Associate degree preferred) and at least one year of administrative experience. Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook is required. Join us for a dynamic work environment where your contributions can shine.

Qualifications

• Minimum one year’s previous administrative assistant experience with responsibility for answering/directing calls.
• Professional office setting experience is preferred.
• Previous administrative or clerical work experience preferred.

Responsibilities

• Manage incoming calls and maintain professionalism of reception areas.
• Greet and check in visitors, ensuring they feel welcomed.
• Support office functions including mail and package distribution.
• Help with onsite meetings and events coordination.

Skills

Strong interpersonal and communication skills

Professional demeanor with a customer-service mindset

Ability to multitask and adapt in a dynamic environment

High level of discretion and reliability

Education

High School Diploma or GED

Associate degree (preferred)

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Microsoft Teams

Job description

The Administrative Assistant & Receptionist serves as a key point of contact for daily operations at our Headquarters, The Forge. This role is responsible for providing a welcoming, professional front-of-house experience while supporting the smooth execution of office operations and onsite activities. This role will provide support throughout the organization as needed.

This is a full-time, onsite role. While standard business hours apply, the position requires occasional flexibility in working hours to support onsite meetings, events, or business activities as needed. Advance notice will be provided in this situation.

This position requires strong interpersonal skills, attention to detail, and a service-oriented mindset.

How You'll Drive Success

Administrative & Office Operations

• Own the operator queue and manage incoming calls appropriately
• Handle mail and package distribution
• Support general administrative office functions as needed
• Maintain organization and professionalism of common and reception areas

Front of House and Visitor Experience

• Greet, check in, and escort visitors as needed
• Serve as an ambassador for The Forge, providing high‑level facility tours when appropriate
• Ensure all visitors feel welcomed, informed, and supported during their time onsite

Facilities & Inventory Support

• Manage inventory of office and cleaning supplies
• Coordinate replenishment to ensure uninterrupted daily operations
• Support Facilities team needs as required to maintain a functional, professional workspace

Event & Onsite Support

• Help with onsite meetings, trainings, and events
• Help with light setup, breakdown, and coordination support as needed
• Act as a resource during high‑traffic or high‑visibility onsite activities

The Talents We’re Seeking

Education & Experience

• High School Diploma or GED required; Associate degree preferred but not required.
• Minimum one year’s previous administrative assistant experience with responsibility for answering/directing calls and greeting visitors in a professional office setting.
• Previous administrative or clerical work experience preferred.
• Proficiency in Microsoft Word.
• Knowledge of Microsoft Excel, PowerPoint, and Outlook.
• Familiarity with Microsoft Teams.

Required Skills

• Strong interpersonal and communication skills
• Professional demeanor with a customer‑service mindset
• Ability to multitask and adapt in a dynamic environment
• High level of discretion and reliability
• Comfortable interacting with employees, leadership, customers, and external partners
• Prior administrative, reception, or office coordination experience preferred

It is the policy of the company to provide equal employment opportunities to all employees and employment applicants without regard to race, color, religion, sex, or national origin or any other classification protected by applicable local or state laws.

EOE/M/F/Vet/Disabled are encouraged to apply.