Administrative Assistant

Dsnworldwide; Springfield (IL); On-site; USD 48,711,936 - 51,577,344; Full time

Benefits offered by this job

401(k)

Dental insurance

Vision Insurance

Disability insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Paid Holidays

Job summary

Diversified Services Network (DSN) in Springfield, IL is seeking an Administrative Assistant to provide onsite administrative support, greet visitors, and handle mail and filing for the Eligibility project.

The role emphasizes organization, confidentiality, data entry, scheduling, and helping with office operations while maintaining a positive, customer‑focused attitude.

Qualifications

• High school diploma or equivalent required; Associate degree preferred.
• Experience in a professional office environment.
• Strong customer service and communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Excellent organizational skills and attention to detail.
• Ability to handle confidential information with discretion.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong interpersonal skills and a positive, team‑oriented attitude.

Responsibilities

• Greet visitors and maintain a professional front desk.
• Receive, sort, and distribute incoming mail and packages.
• Prepare and process outgoing mail and shipments.
• Assist the Eligibility Services team with document intake and processing.
• Review, organize, scan, and file electronic documents.
• Maintain accurate filing systems and confidential records.
• Assist with data entry and document tracking.
• Support office operations by ordering supplies and maintaining an organized work environment.
• Schedule meetings and assist with general administrative tasks.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Multitasking

Discretion with confidential info

Interpersonal skills

Team-oriented

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Office

Word

Excel

Outlook

Job description

Position Summary

Diversified Services Network (DSN) is seeking a reliable, organized, and customer-focused Administrative Assistant to join our team in Springfield, Illinois. This onsite position provides administrative support to the office while assisting with document processing for our Eligibility project.

Key Responsibilities

• Greet visitors and maintain a professional and welcoming front desk as needed.
• Receive, sort, and distribute incoming mail and packages as needed.
• Prepare and process outgoing mail and shipments.
• Assist the Eligibility Services team with document intake and processing.
• Review, organize, scan, and file electronic documents.
• Maintain accurate filing systems and ensure confidential records are properly secured.
• Assist with data entry and document tracking.
• Support office operations by ordering supplies and maintaining an organized work environment.
• Schedule meetings and assist with general administrative tasks as needed.
• Perform other administrative duties as assigned.

Minimum Qualifications

• High school diploma or equivalent required; Associate degree preferred.
• Experience working in a professional office environment.
• Strong customer service and communication skills.
• Proficiency in Microsoft Office (Word, Excel, and Outlook).
• Excellent organizational skills and attention to detail.
• Ability to handle confidential information with discretion.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong interpersonal skills and a positive, team‑oriented attitude.

Preferred Qualifications

• Experience processing, organizing, or managing confidential documents.
• Familiarity with records management and document filing procedures.

Position Details

• Position: Administrative Assistant
• Location: Springfield, IL (Onsite)
• Employment Type: Full-Time
• Schedule: Monday–Friday, standard business hours
• Pay Rate: Approximately $17.00–$18.00 per hour

• 401(k)

• Dental insurance
• Vision Insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid Holidays