Administrative Assistant

Peabody Properties Inc.; Salem (MA); On-site; USD 34,440 - 35,817; Full time

Benefits offered by this job

Medical and dental benefits

401(k)

Paid time off

Job summary

Peabody Properties, Inc. in Salem, MA seeks an Administrative Assistant to support the site Management Office.

You will answer calls courteously, expedite resident issues, open mail, process work orders, and maintain filing and records to keep operations running smoothly. Requirements include a High School Diploma or GED, 3+ years of clerical experience, knowledge of OneSite, and proficiency with Word, PowerPoint, and Excel.

Qualifications

• High School Diploma or GED is required.
• Minimum 3 years of clerical and administrative support experience.
• Proficiency with Microsoft Word, PowerPoint, and Excel.
• Knowledge of OneSite software.

Responsibilities

• Answer all calls courteously and route to appropriate staff.
• Open incoming mail and distribute to staff.
• Process maintenance work orders and provide them to the Service Manager for timely completion.
• Maintain general office filing and records; prepare memorandums and notices.
• Directly prepare records for Board meetings and keep association documents organized.
• Provide assistance at other sister sites within the portfolio as needed.
• Demonstrate excellent customer service and be self-motivated.

Skills

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

OneSite

Job description

About the Organization

With a growing workforce of more than 600 team members, The Peabody Companies manages more than 14,650 units of residential housing. We offer property management, leasing, marketing, facility maintenance, accounting and finance, compliance, quality assurance, as well as sales and brokerage services. Our portfolio includes conventional and multi‑family housing (single high‑rise to scattered sites), senior communities, veteran’s housing and supportive housing services. We are a management company that truly does it all, and we continue to grow.

Vision & Mission

Vision: We put the HOME in housing.

Mission: To deliver exemplary service through:

• Fiscal responsibility to our clients
• Integrity in all aspects of our business practices
• Stability by meeting our clients’ needs for 45+ years
• Humility in relationships with clients, residents and employees

Position: Administrative Assistant – Salem, MA

Job Summary
The Administrative Assistant supports the efficient operation of the site’s Management Office by answering all calls courteously, expediting resident‑related issues, and performing general clerical and administrative tasks.

Responsibilities

• Answer all calls promptly and courteously, referring to appropriate staff.
• Open incoming mail and distribute to appropriate staff.
• Accept orders for maintenance problems/repairs, complete work order forms, and provide them to the Service Manager for timely completion.
• Maintain general office filing and records.
• Prepare memorandums outlining and explaining administrative procedures and policies to staff and monitor compliance.
• Directly prepare records such as agendas, notices, minutes, and resolutions for Board meetings.
• File and maintain association documents and records. Create and maintain database and spreadsheet files.
• Provide assistance and/or coverage at other sister sites within the company portfolio as needed.
• Perform other duties as assigned to facilitate effective site operations.
• Take initiative and be self‑motivated.
• Demonstrate excellent customer service skills.
• Be bilingual in English/Spanish.

Education & Experience

• High School Diploma or GED.
• Minimum of 3 years of business experience providing clerical and administrative support.
• Knowledge of OneSite.
• Proficiency with Microsoft Word, PowerPoint, and Excel.

Compensation and Benefits

Pay rate: $25/hr‑$26/hr. Benefits include medical, dental, 401(k), short‑term disability, life insurance, Employee Assistance Program, paid time off, paid holidays, paid training, tuition reimbursement, wellness programs, employee referral bonuses, and flex spending.

EEO Statement

Peabody Properties, Inc. is an Equal Opportunity Employer and is committed to workforce diversity. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. If you require a reasonable accommodation because of a disability for any part of the employment process, please e‑mail our Talent Acquisition Manager and let us know the nature of your request and your contact information. Smoke‑free workplace. Drug‑free work environment. Peabody Properties participates in E‑Verify.

Position Details

Title: Administrative Assistant
Location: Salem, MA
Schedule: Full‑time
Exempt/Non‑Exempt: Non‑Exempt
Number of Openings: 1