We are seeking a detail-oriented and proactive Administrative Assistant to support the daily operations at Greater Erie Auto Auction. This position will involve a variety of administrative tasks to ensure smooth and efficient auction processes, customer service, and coordination between departments. The ideal candidate will possess excellent organizational skills, communication abilities, and a strong work ethic to thrive in a fast-paced
About Us
GEAA (Greater Erie Auto Auction) is a leading independent auto auction in northwestern PA, dedicated to delivering high quality customer services for used vehicles wholesale. GEAA became a part of the Glovis America family and Hyundai Motor Group in July 2022. GEAA continues to grow with more fleet and dealer accounts, and digital presence.
Responsibilities
1. Accounting Skills
- Reconcile vendor statements and follow up with outstanding invoices
- Assist with Account Payable/Receivable Duties
2. Auction Coordination
- Assist in the preparation and organization of vehicles and titles for upcoming auctions, ensuring all necessary paperwork is accurate and complete.
- Coordinate with vehicle sellers and buyers to facilitate smooth transaction processes.
- Help in maintaining accurate inventory of vehicles for sale, including condition reports and auction details.
- Penn Dot office
3. Customer Service
- Answer phone calls and respond to email inquiries from customers, sellers, and buyers regarding auction details, registration, and vehicle information.
- Provide excellent customer service by assisting with registration, payment processing, and addressing any customer concerns during the auction.
4. Administrative Support
- Schedule appointments and coordinate auction-related events, including inspections and viewings.
- Prepare and manage auction documentation, including bills of sale and post-auction paperwork.
- Assist with invoicing, billing, and payment processing for successful bids.
- Manage filing systems, both digital and paper-based, to ensure all records are organized and easily accessible.
5. Communication & Reporting
- Collaborate with other team members, including auction managers and staff, to ensure smooth auction operations.
- Maintain effective communication with clients, vendors, and internal teams to ensure all auction details are well-executed.
- Perform other duties as assigned to ensure the level of customer service that Greater Erie Auto Auction provides on a daily basis.
Qualifications
- Education: High School Diploma or equivalent
- Experience: Minimum of 2 years of administrative support experience, preferably in an auction, automotive, or retail environment.
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work effectively in a fast-paced environment and handle multiple priorities.
- Detail-oriented and capable of managing administrative tasks with precision.
- A positive, can-do attitude and the ability to work well with diverse teams and customers.
Preferred Skills
- Understanding in accounting
- Notary and vehicle title processing experience is a plus.
- Experience with auction software or databases is a plus.
Benefits
- Competitive salary and performance-based incentives.
- Health, dental, and vision insurance.
- Paid time off and holidays
- Professional development and career advancement opportunities.
- Employee discounts on Hyundai/Kia new vehicle purchases.