Auction Success Administrator

Norwalk Auto Auction; Norwalk (CA); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k)

Job summary

Norwalk Auto Auction is seeking an Auction Success Administrator to support our fast-paced, B2B auction environment. You will handle customer inquiries by phone, email, text, and in person, and help present and negotiate vehicle offers.

Based on our on-site operations, you will maintain accurate vehicle inventories and coordinate intake, transportation, and logistics, while assisting with marketing and special projects. Grow with us in a stable, years-long business.

Qualifications

• Excellent communication and interpersonal skills.
• Able to manage multiple tasks in a fast-paced auction environment.
• Reliable, organized, and proactive with follow-up.
• Experience with customer service and logistics is helpful.

Responsibilities

• Assist customers by phone, email, text, and in person.
• Present and negotiate vehicle offers.
• Keep online vehicle inventory accurate and up to date.
• Coordinate vehicle intake, transportation, and other logistics.
• Assist with marketing and special projects.
• Jump in wherever needed to keep things moving.

Skills

Customer service

Communication

Organization

Team player

Tools

Email

Spreadsheets

Online tools

Job description

Overview

Auction Success Administrator

Norwalk Auto Auction has been in business since 1979, offering a stable work environment with opportunities for growth and advancement. We’re in a super unusual industry and our customers are exclusively used car managers and dealers; it can be super-fast paced at times, and is in an actual auction environment, but don’t worry, you don’t have to talk fast! It’s 100% Business-to-Business.

This position will report directly to the General Sales Manager (he’s super-busy, successful, driven, and a very nice person and would be your first customer).

On-site position — not hybrid or remote.

Why Join Us?

• Stable company with more than 45 years in business.
• Friendly team and a one-of-a-kind work environment.
• Hands-on training and room to grow.
• No boring days — you’ll always have something happening.

Pay & Benefits

• Hourly Rate: $21.50 to $30.00.
• Benefits: Health, dental, and vision insurance; paid time off; paid holidays; and 401(k).

Equal Employment Opportunity

Norwalk Auto Auction is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.

Responsibilities

• What You’ll Do

  • Help customers by phone, email, text, and in person.
  • Help present and negotiate vehicle offers.
  • Keep online vehicle inventory accurate and up to date.
  • Coordinate vehicle intake, transportation, and other logistics.
  • Assist with marketing and special projects.
  • Jump in wherever needed to keep things moving.

Qualifications

• You’ll Be Great at This If You

  • Enjoy working with people.
  • Are organized, reliable, and quick to follow up.
  • Communicate clearly and confidently.
  • Are comfortable with email, texting, spreadsheets, and online tools.
  • Can keep your cool when the pace picks up.
  • Bring positive energy and enjoy being part of a team.
  • Automotive, auction, sales, or customer service experience is helpful—but personality, initiative, and dependability matter just as much.
  • Enjoy a fully onsite position.