Administrative Assistant

Arsenault; New York (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading AV technology provider in New York is seeking an Administrative Assistant to manage daily operations and support various administrative tasks. The ideal candidate should have strong computer skills and previous experience in a call center environment. Responsibilities include answering calls, coordinating schedules, and maintaining filing systems. Attention to detail and the ability to handle multiple priorities are essential. This role welcomes candidates who are eager to contribute to a busy office environment.

Qualifications

• Minimum of one year call center/multi-phone line experience is preferred.
• Ability to work diligently under pressure.

Responsibilities

• Serve as a resource for employees and customers requesting information.
• Answer, screen, and forward incoming phone calls.
• Prepare reports and maintain appropriate filing systems.
• Coordinate schedule in the most effective manner.

Skills

Advanced computer and software skills including Microsoft Word and Excel

Ability to manage fluctuating priorities

Strong administrative and organizational skills

Ability to type 40+ WPM

Education

High school diploma or equivalent

Job description

Arsenault offers meeting planners, exhibit houses, exhibitors, and corporations AV technology and production services that enable them to deliver their message to audiences of all sizes in venues across the U.S. Europe, Asia, and Latin America.

Summary

The Administrative Assistant will be responsible for running the daily administrative operations of the company. The ideal candidate will be a hard‑working professional able to undertake a variety of office support tasks and work diligently under pressure. The Administrative Assistant will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.

Key Responsibilities

• Serve as a resource for employees and customers requesting information
• Answering, screening, and forwarding incoming phone calls
• Serve as administrative liaison with others within and outside the company
• To be responsible for data entry into the customer service management software
• Prepare reports and maintain appropriate filing systems
• Plan and generate personalized emails and communication initiatives to large distribution groups
• Assess, prioritize, and organize information as needed
• Coordinate schedule in the most effective manner
• Oversee and execute all administrative tasks
• Various projects as assigned

Skills and Experience

• High school diploma or equivalent
• Advanced computer and software skills including Microsoft Word and Excel
• Ability to type 40+WPM
• Ability to manage fluctuating priorities, be a self‑starter, and work with minimal supervision
• Strong administrative and organizational skills
• Minimum of one year call center/multi-phone line experience is preferred

Arsenault is an Equal Opportunity employer and does not discriminate against an applicant or employee because of race, creed, color, religion, sex, national origin, ancestry, age, sexual orientation, physical or mental, or status.