Receptionist

Accend Services Inc; Duluth (MN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Competitive compensation and pay scale

Dental Insurance

Life Insurance

Vision Insurance

MN Paid Leave Eligibility

401(K)

PTO

Training & Career Development

Mileage reimbursement

Employee Assistance Program

Job summary

Services in Duluth, MN is seeking a kind, compassionate receptionist to support Adult Services at our primary office. This full-time-equivalent role offers 0.6–0.8 FTE with the potential for increased hours.

The position provides an hourly wage of $19–$20 and requires strong data entry, communication, and HIPAA-compliant handling of confidential information. Prior healthcare exposure is preferred.

Qualifications

• Strong computer/keyboard skills required.
• Demonstrates strong problem-solving skills.
• Ability to communicate effectively and work independently and in a team.
• Ability to organize work under pressure in a fast-paced environment.
• Ability to manage multiple priorities and interruptions.
• Ability to handle confidential information in compliance with HIPAA.

Responsibilities

• Updates client information including insurance information, referral notes, demographic information, service tabs, assigned staff, etc.
• Collects co-pays at the point of service and copies insurance cards when available for records.
• Provides necessary forms/documentation and obtains signatures as needed.
• Schedules appointments accurately and timely.
• Verifies insurance coverage for active clients.
• Answers telephones and responds appropriately.
• Checks in patients in a client-centered manner.
• Performs clerical duties including faxing, printing, mail sorting, etc.
• Fulfills other general office duties as assigned.
• Receives, scans and uploads to the electronic medical records system within 2–3 days per policy.

Skills

Strong computer/keyboard skills

Spelling accuracy

Communication skills

Problem-solving

Independent and team work

Multitasking

HIPAA compliance

Job description

Our mission at Services is recovery. The way we pursue that mission is to build partnerships with the people we serve, with each other, and with our colleague and community members to provide responsive, person-centered services that restore health, maximize of life, independence, and functioning and lead to improved wellness and recovery.

We’re looking for a kind, compassionate, and responsive receptionist to join us in our mission but supporting the needs of our Adult Services at our primary office.

Receptionist

FTE: 0.6-0.8 with the possibility of increased hours

Location Duluth, MN

Pay $19-$20, Hourly

Skills

• Strong computer/keyboarding, spelling, and communication skills required
• Demonstrates strong problem-solving skills
• Ability to effectively communicate and work efficiently both independently and within a team setting
• Ability to organize work under pressure in a fast-paced environment
• Ability to function with multiple priorities and interruptions
• Ability to work with confidential materials in a manner that is compliant with HIPAA

Duties

• Updates client information including insurance information, referral notes, demographic information, service tabs, assigned staff, etc
• Collects co-pays at of service. Requests and copies insurance cards when they are available for medical records to scan in
• Provides any necessary forms/documentation needing completion, obtains signatures as necessary
• Schedule appointments in an accurate and timely manner
• Verify insurance coverage for active clients
• Answer telephones and respond appropriately to
• Check-in patients in an accurate and client-centered manner
• Assist with clerical duties including, faxing, printing, mail sorting, etc
• Other general office duties as assigned
• Receive, scan and upload to electronic medical records system promptly and accurately (within 2–3-day turnaround time per agency policy)

Preferred Qualifications

• Experience in health care setting preferred, especially work within mental health.

Benefits

• Health Insurance
• Competitive compensation and progressive pay scales
• Dental Insurance
• Life Insurance
• Vision Insurance
• MN Paid Leave Eligibility
• 401(K)
• PTO
• Training & Career Development
• Mileage and other expense reimbursements
• Employee Assistance Program