Administrative Assistant

Southwest Autism Research & Resource Center; Mesa (AZ); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

PTO and holidays

Health, dental & vision insurance

401(k) with company match

Professional development allowance

Internal growth opportunities

Job summary

Southwest Autism Research & Resource Center (SARRC) in Mesa, AZ is seeking an Administrative Assistant to perform routine administrative, clerical, client communication, and scheduling duties to ensure timely, high-quality task completion.

This role involves greeting on-site visitors including children, managing calendars and expense reports via Concur, handling mail, coordinating meetings, maintaining supplies, and supporting executives in a fast-paced nonprofit environment.

Qualifications

• High school diploma; additional administrative education preferred.
• 1–2 years of administrative experience in a professional environment.
• Professional services scheduling experience is required.
• Ability to relate to diverse backgrounds and cultures.
• Interest in serving individuals with specialized needs.

Responsibilities

• Greet on-site visitors and direct them to appropriate people.
• Manage visitor access and logging per security policy.
• Maintain common areas and keep offices stocked.
• Answer phones, respond to messages, and transfer calls.
• Handle mail and interoffice deliveries.
• Use software for data entry, word processing, and Excel.
• Operate office equipment and arrange repairs when needed.
• Maintain event calendars and schedule rooms.
• Prepare expense reports via Concur for the assigned leader.
• Coordinate meetings, meals, and enterprise events.
• Update clinician schedules and communicate changes to families.

Skills

Scheduling

Customer service

Administrative support

Phone handling

Education

High school diploma

Tools

Concur

Excel

Word processing

Database management

Job description

ADMINISTRATIVE ASSISTANT

Position Summary:

Performs largely routine administrative, clerical, client communication and scheduling functions by performing the following duties personally. Responsible for ensuring that all critical tasks are fulfilled on a timely and high-quality basis.

Your Role at SARRC

• Greets on-site visitors as well as their children on a frequent basis and directs them to the appropriate people and locations according to their needs.
• Administers visitor identification and logging system while ensuring that property security protocol is complied with. Issues visitor passes according to policy.
• Maintains all common areas and ensure areas are in neat and presentable form.
• Ensures all break room and office supply spaces are stocked at all times.
• Answer telephones and responds to all messages promptly while providing accurate information to callers, taking messages, or transferring calls to appropriate individuals.
• Responsible for collecting, sorting, and distributing all mail correspondence and packages. This includes interoffice deliveries between SARRC campuses.
• Use computers for various applications, such as database management and/or word processing, excel, and similar software programs.
• Operates office equipment, such as fax machines, copiers, and phone systems and arranges for repairs when necessary.
• Maintains and updates event calendars.
• Manages and completes expense reports for the assigned leader including receipt management and updating all reports via Concur.
• Schedules conference rooms, issues help desk tickets, orders group lunches, arranges off-site conference space, and arranges/participates in various enterprise events and functions.
• Maintains calendars while updating as necessary client and clinician schedules including short notice cancellations, schedule changes, substitutions, and providing recommendations to supervisor for times that may be understaffed. Communicates all updates effectively to clinicians and the families of clients.
• Assist the Executive Assistant in room meeting set-up’s and other special projects.

Who You Are

• High school diploma with further education preferred on administrative topics.
• Minimum of 1 to 2 years of general administrative experience within a highly professional environment that has included interacting with customers and professional staff on a highly organized and reliable basis.
• Professional services scheduling experience is required.
• Demonstrated ability to relate to and work with diverse backgrounds, human capabilities and limitations, and cultures.
• Interest in service to individuals with specialized and occasionally complex needs.

Salary

Starts at $18/hr

Hours & Location

Full-time, Monday - Friday
8:00am - 5:00pm
SARRC Mesa - 2165 N Power Rd, Mesa, AZ 85215

Robust Benefits Package

• Up to 16 days per year paid time off and 8 paid holidays
• Medical, dental and vision insurance (majority of coverage paid for by SARRC)
• 401(k) with 50% company match up to 6%
• Internal job growth opportunities
• Professional development annual benefit of $1000

Who We Are:

Established in 1997, the Southwest Autism Research & Resource Center (SARRC) is an internationally recognized nonprofit organization dedicated to autism research, education, evidence-based treatment, and community outreach. We are one of the only autism organizations in the world that provides a lifetime of services for individuals and their families while also conducting cutting edge research.