Administrative Assistant

Education Analytics; Madison (WI); On-site; USD 39,000 - 42,000; Full time

Job summary

Education Analytics is seeking an Administrative Assistant to provide front-office and administrative support at our downtown Madison, Wisconsin location. This is an on-site, hourly role, 30–32 hours per week, Monday through Friday between 8:00 a.m. and 5:00 p.m.

Starting pay is $25/hour, with a potential for a higher rate based on experience. The role covers front desk coverage, call handling, mail management, calendar and email oversight, and support for events, onboarding, travel, and vendor

Qualifications

• High school diploma or equivalent required.
• Minimum of two years’ experience providing administrative support or equivalent.
• Bachelor’s degree or administrative certification preferred.

Responsibilities

• Ensure front desk coverage during scheduled hours and greet staff, visitors, vendors, and partners.
• Answer and direct incoming calls and messages; manage mail, packages, and email inboxes.
• Maintain a safe, secure, and welcoming office environment.
• Assist with office purchasing, expense tracking, inventory, and vendor tasks.
• Support Administrative Services workflows and Helpdesk coordination.
• Help maintain Knowledge Base and SharePoint resources and implement improvements.
• Plan and execute organization-wide events and onsite activities.
• Support onboarding logistics for new staff and coordinate travel and conference logistics.
• Arrange hotel blocks and assist with conference registrations as needed.
• Foster positive relationships across staff, visitors, vendors, and partners.

Skills

Front desk coverage

Call handling

Mail and packages

Visitor access

Email management

Calendar management

Vendor coordination

Event planning

Onboarding logistics

Travel coordination

Education

High school diploma or equivalent

Bachelor’s degree or administrative degree or certification preferred

Tools

SharePoint

Job description

Description

Education Analytics (EA) is a nonprofit organization that partners with states, school districts, and education organizations to improve student outcomes through data, analytics, and technology. We believe that better data systems and collaborative technology can help education leaders make more informed decisions that positively impact students.

We are looking for an Administrative Assistant to join our team and provide front-office and administrative support at our location in downtown Madison, Wisconsin. This is an on-site, hourly position working 30–32 hours per week, Monday through Friday, between 8:00 a.m. and 5:00 p.m. The specific schedule will be finalized in collaboration with the selected candidate. Starting pay is $25/hour, with the potential for a higher starting rate based on experience.

Requirements

• Ensure seamless front desk coverage during scheduled hours, serving as a welcoming and responsive point of contact for staff, visitors, vendors, and partners.
• Perform day-to-day front office administrative tasks, including answering and directing incoming calls and messages, handling mail and packages, supporting visitor access, monitoring the general email inbox, and managing organization-wide calendar invitations.
• Maintain a safe and secure office environment by reinforcing established security practices and addressing or reporting concerns as needed.
• Ensure a clean, organized, well-stocked, and welcoming office environment.
• Assist with office purchasing, expense tracking, inventory records, and vendor-related administrative tasks.
• Support Administrative Services team workflows and the Administrative Services Helpdesk by responding to staff requests and coordinating with team members as appropriate.
• Help maintain Administrative Services documentation and resources, including the Knowledge Base and SharePoint, and support updates and process improvements as needed.
• Assist with planning and executing organization-wide events and onsite activities, including scheduling, communications, catering, materials, and day-of support.
• Support new employee onboarding logistics, such as setting up office access, purchasing supplies, and sending staff communications.
• Coordinate staff travel and conference logistics, such as booking travel, providing guidance on travel policies and procedures, managing individual and group conference registrations, and arranging hotel room blocks.
• Help plan and execute engaging office and off-site events, including all-staff gatherings, team retreats, and social activities.
• Establish and maintain positive working relationships with staff across the organization, visitors, vendors, and partners.

Qualifications

• High school diploma or equivalent.
• Bachelor’s degree, administrative degree, or certification preferred.
• Minimum of two years’ experience providing administrative support or an equivalent combination of education and experience.