Administrative Assistant

Cocomint Inc.; Long Beach (CA); On-site; USD 51,577,000 - 63,039,000; Full time

Benefits offered by this job

401K matching

Paid time off

Company holidays

Career growth

Job summary

Cocomint Inc. in Long Beach, CA seeks an Administrative Assistant to support day-to-day operations, greet visitors, manage mail and supplies, and assist with various projects across the company.

The ideal candidate is organized, reliable, service-oriented, and comfortable coordinating with customers, vendors, and teammates. This role offers growth opportunities, PTO, holidays, and 401(k) matching in a fast-growing social commerce environment.

Qualifications

• Strong organizational skills and attention to detail are essential.
• Friendly, professional, service-oriented demeanor is required.
• Excellent written and verbal communication skills are necessary.
• Reliable and punctual with a professional attitude.
• Comfortable interacting with customers, visitors, vendors and employees.
• Ability to prioritize tasks and manage multiple responsibilities.
• Able to work independently and take initiative.
• Comfortable learning new software and administrative systems.
• Basic proficiency with email, spreadsheets, documents and common office apps.

Responsibilities

• Serve as the primary front desk receptionist and greet visitors professionally.
• Receive and coordinate incoming packages, deliveries, and mail.
• Assist with scheduling, preparing materials, and other admin tasks.
• Maintain organized office records, supplies and shared resources.
• Assist with miscellaneous projects across departments.
• Respond to customer inquiries through designated channels.
• Provide friendly, timely, and professional customer support.
• Resolve routine questions and escalate issues when needed.
• Monitor inventory of office supplies and snacks; reorder before stock runs low.
• Restock snacks, beverages, and shared items weekly.
• Keep kitchen, pantry, and common areas clean and stocked.
• Help ensure meeting rooms and spaces remain presentable.
• Identify and communicate maintenance or supply needs to management.
• Assist with special projects and research as required.
• Coordinate occasional office lunches, celebrations, and team activities.

Skills

Organizational skills

Attention to detail

Customer service

Written and verbal communication

Reliability and punctuality

Interpersonal interaction

Task prioritization

Initiative and independence

Learning new software

Job description

Cocomint Inc. is the parent company of cocomintbeauty, the #1 TikTok Shop for Asian Beauty in the U.S. Cocomint Inc. is the retail arm of a wholesale company and was founded in 2023.

We are passionate about skincare innovation, and recognize how beauty products can play an important role in an individual's life. Having sold over 1 million Asian beauty products on TikTok Shop and initiated several viral trends in the TikTok beauty space, we are looking to constantly push the envelope of what is possible in the intersection of Asian Beauty technology and Western sensibilities.

Role Description:

We are seeking a reliable, organized, and proactiveAdministrative Assistantto support the day-to-day operations of our office. This role will serve as the first point of contact for visitors, provide administrative and customer service support, maintain shared office spaces, and assist with various projects across the company.

The ideal candidate is friendly, dependable, detail-oriented, and comfortable taking initiative to ensure that the office remains organized and running smoothly.

Responsibilities:

• Serve as the primary front desk receptionist and greet visitors in a friendly and professional manner.
• Receive and coordinate incoming packages, deliveries, and mail.
• Assist with scheduling, preparing materials, and other administrative tasks as needed.
• Help maintain organized office records, supplies, and shared resources.
• Assist with miscellaneous projects and assignments across different departments.
• Assist with responding to customer inquiries through designated customer service channels.
• Provide friendly, timely, and professional customer support.
• Help resolve routine customer questions and elevate issues when appropriate.
• Monitor inventory of office supplies, snacks, beverages, and other frequently used items.
• Reorder supplies and snacks before inventory runs low.
• Restock snacks, beverages and other shared items throughout the week.
• Keep the office kitchen, pantry, refrigerator, and common areas clean, organized, and properly stocked.
• Help ensure meeting rooms and shared spaces remain presentable and organized.
• Identify and communicate office maintenance or supply needs to management.
• Assist management and team members with special projects as assigned.
• Conduct basic research and organize information when needed.
• Help coordinate occasional office lunches, celebrations, meetings, and team activities.
• Support other administrative and operational needs as they arise.

Qualifications:

• Strong organizational skills and attention to detail.
• Friendly, professional, and service-oriented demeanor.
• Strong written and verbal communication skills.
• Reliable and punctual.
• Comfortable interacting with customers, visitors, vendors, and employees.
• Ability to prioritize tasks and manage multiple responsibilities.
• Ability to work independently and take initiative.
• Comfortable learning new software and administrative systems.
• Basic proficiency with email, spreadsheets, documents, and other common office applications.
• Previous administrative, receptionist, retail, hospitality, or customer service experience is preferred but not required.
• $18-22 per hour, depending on experience
• 401K matching
• Paid time off and company holidays
• Career growth opportunities in a fast-growing social commerce company