Administrative Assistant

Healing-Touch-Home-Care; Las Vegas (NV); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Retirement Plan

ICHRA Reimbursement Plan

Paid time off

Competitive Compensation

Career Growth Opportunities

Job summary

Healing-Touch-Home-Care is seeking a dependable Office Assistant to support daily administrative operations of a personal care agency. You will work closely with management, caregivers, clients and staff to ensure records, communications, scheduling, and tasks are completed accurately and on time.

Preferred experience in a personal care or healthcare setting is a plus. Flexible work-from-home options are available, with emphasis on organization, professionalism, and attention to detail to keep

Qualifications

• Previous administrative or office experience.
• Experience with Google Workspace or MS Office.
• Strong data-entry and organizational skills.
• Excellent communication and phone etiquette.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Answer and route incoming telephone calls.
• Communicate with caregivers, clients, families, and office staff.
• Assist with caregiver onboarding and new-hire paperwork.
• Maintain organized employee and client files.
• Scan, upload, file, and organize documents.
• Review paperwork for missing information and follow up as needed.
• Track employee credentials and required documentation.
• Assist with caregiver schedules and schedule changes.
• Assist with client intake paperwork.
• Enter and update information in agency software and spreadsheets.
• Assist with EVV, timesheet, and service documentation follow-up.
• Prepare correspondence, forms, reports, and other office documents.
• Monitor emails and respond or route requests appropriately.
• Maintain confidentiality of client and employee information.
• Assist management and the Office Manager with administrative projects.
• Perform general office duties as assigned.

Skills

Administrative experience

Google Workspace

Data entry

Excellent communication

Multitasking

Education

High school diploma or equivalent

Tools

Google Workspace

MS Office

Job description

Benefits:

• Retirement Plan
• ICHRA Reimbursement Plan
• Paid time off

Benefits/Perks

• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities

Position Summary

We are seeking a dependable, organized, and detail-oriented Office Assistant to support the daily administrative operations of our personal care agency. This position works closely with management, office staff, caregivers, and clients and is responsible for helping ensure that records, communications, scheduling, and administrative tasks are completed accurately and on time.

Previous experience in a personal care agency, home care, home health, Medicare/Medicaid provider, or healthcare setting is preferred.

Key Responsibilities

• Answer and route incoming telephone calls
• Communicate with caregivers, clients, families, and office staff
• Assist with caregiver onboarding and new-hire paperwork
• Maintain organized employee and client files
• Scan, upload, file, and organize documents
• Review paperwork for missing information and follow up as needed
• Track employee credentials and required documentation
• Assist with caregiver schedules and schedule changes
• Assist with client intake paperwork
• Enter and update information in agency software and spreadsheets
• Assist with EVV, timesheet, and service documentation follow-up
• Prepare correspondence, forms, reports, and other office documents
• Monitor emails and respond or route requests appropriately
• Maintain confidentiality of client and employee information
• Assist management and the Office Manager with administrative projects
• Perform general office duties as assigned

Preferred Qualifications

• Previous administrative or office experience
• personal care agency, home care agency, home health agency, Medicare/Medicaid provider, medical office, or healthcare organization preferred
• Strong computer and data-entry skills
• Experience with Google Workspace
• Excellent organizational skills
• Strong attention to detail
• Professional telephone and communication skills
• Ability to multitask in a busy office
• Dependable attendance and punctuality
• Ability to follow instructions and complete assignments without constant supervision
• Comfortable communicating with caregivers and clients

Experience That Will Stand Out

Experience with any of the following is a plus:

• Personal Care Services
• Home Care/Home Health
• Medicare/Medicaid
• Employee Onboarding
• Client Intake
• Healthcare Staffing
• Medical Records
• Healthcare Administration

Ideal Candidate

We are looking for someone who is organized, dependable, professional, and willing to learn. The right person does not wait for every task to be assigned. They notice what needs attention, follow through on outstanding items, and help keep the office running smoothly.

Flexible work from home options available.