Administrative Assistant

ccmcnet; Keller (TX); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

401k matching

PTO and holidays

Parental leave

Training and education assistance

Job summary

CCMC is seeking an Administrative Assistant to join our team in a service-driven environment. You will handle high volumes of resident inquiries via phone and email, provide clerical support, and maintain office operations with a focus on accuracy and courtesy.

Ideal candidates demonstrate strong organization, communication skills, and a professional demeanor. The role may require evenings or weekends based on site needs and Community Manager directions.

Qualifications

• Experience delivering high-quality customer service in a fast-paced environment.
• Ability to handle multiple inquiries via phone and email with professionalism.

Responsibilities

• Greet callers and visitors in a friendly, informative manner.
• Provide office assistance and clerical support.
• Membership check-in and scheduling.
• Open, log, and disseminate incoming mail and deliveries.
• Prepare outgoing mail and packages.
• Inventory, maintain and order office supplies.

Skills

MS Office

Customer service

Communication

Organizational skills

Phone etiquette

Tools

Outlook

Word

Excel

Job description

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?

We are CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About the Community:

This vibrant, family-friendly community features scenic trails, swimming pools, peaceful greenbelts, and a welcoming community center. Conveniently located near shopping, dining, and entertainment, the neighborhood offers residents a comfortable lifestyle, abundant outdoor recreation, and a strong sense of connection.

At CCMC, our Administrative Assistant plays a crucial role in executing our company’s purpose statement: We build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people.

The Administrative Assistant will maintain a high degree of customer service in all resident inquiries and interactions; answer a high volume of phone calls and emails, and provide general information or re-direction to appropriate departments; all while learning and growing their administrative, communications, and customer service skills.

What you’ll accomplish:

• Provide office assistance, membership support and other clerical needs using a variety of office equipment, software, and tools
• Responsible for ensuring that all callers and visitors are greeted in a friendly and informative manner
• Membership check-in and scheduling
• Open, log in, and appropriately disseminate all incoming mail and deliveries
• Prepare outgoing mail and packages
• Inventory, maintain and order office and janitorial supplies

What we’re looking for:

• Professional and adaptable, demonstrate good time management and organizational skills and have demonstrated an ability to maintain the confidentiality of business matters
• Self-motivated, dependable, organized, and efficient with excellent problem-solving skills
• Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel
• Able to communicate effectively orally and in writing, and have high attention to detail
• Have excellent telephone manner, with a commitment to the highest customer service possible
• Must be available to work a flexible schedule to meet the needs of the site as determined by the Community Manager, including possible evenings and weekends.

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [e-mail] so we can review next steps together.

What we offer:

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!