Administrative Assistant

CCMC; Keller (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision

401k contributions

Paid time off

Training and educational assistance

Employee assistance program

Job summary

CCMC is seeking an Administrative Assistant to join our team in Keller, TX. You will handle a high volume of phone calls and emails, provide office support, and ensure residents receive excellent customer service.

The role emphasizes confidentiality, effective communication, and flexibility in scheduling, including possible evenings or weekends as determined by the Community Manager.

Qualifications

• Proficient with MS Office programs (Outlook, Word, Excel) and able to navigate basic software tools.
• Strong time management and organizational abilities.
• Excellent written and verbal communication with high attention to detail.
• Ability to handle confidential information discreetly.

Responsibilities

• Provide office assistance and clerical support for membership and other tasks.
• Greet callers and visitors in a friendly, informative manner.
• Handle membership check-ins and scheduling.
• Open, log, and disseminate mail and deliveries appropriately.
• Prepare outgoing mail and packages.
• Inventory, maintain and order office and janitorial supplies.

Skills

MS Office

Telephone manner

Customer service

Time management

Organizational skills

Written communication

Tools

Outlook

Word

Excel

Job description

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

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Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?

We are CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About the Community:

This vibrant, family-friendly community features scenic trails, swimming pools, peaceful greenbelts, and a welcoming community center. Conveniently located near shopping, dining, and entertainment, the neighborhood offers residents a comfortable lifestyle, abundant outdoor recreation, and a strong sense of connection.

At CCMC, our Administrative Assistant plays a crucial role in executing our company's purpose statement: We build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people.

The Administrative Assistant will maintain a high degree of customer service in all resident inquiries and interactions; answer a high volume of phone calls and emails, and provide general information or re-direction to appropriate departments; all while learning and growing their administrative, communications, and customer service skills.

What you'll accomplish:

• Provide office assistance, membership support and other clerical needs using a variety of office equipment, software, and tools
• Responsible for ensuring that all callers and visitors are greeted in a friendly and informative manner
• Membership check-in and scheduling
• Open, log in, and appropriately disseminate all incoming mail and deliveries
• Prepare outgoing mail and packages
• Inventory, maintain and order office and janitorial supplies

What we're looking for:

• Professional and adaptable, demonstrate good time management and organizational skills and have demonstrated an ability to maintain the confidentiality of business matters
• Self-motivated, dependable, organized, and efficient with excellent problem-solving skills
• Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel
• Able to communicate effectively orally and in writing, and have high attention to detail
• Have excellent telephone manner, with a commitment to the highest customer service possible
• Must be available to work a flexible schedule to meet the needs of the site as determined by the Community Manager, including possible evenings and weekends.

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver's license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [e-mail] so we can review next steps together.

What we offer:

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!