Administrative Assistant

Inframark; Katy, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Inframark, within the Community Management Services Division, is seeking an Administrative Assistant I for its Katy, TX location. This entry-level role provides essential support across finance, HR, and customer service, delivering a professional experience for clients and internal teams.

The position requires a High School Diploma or GED and at least 1 year of related administrative experience. Proficiency in Microsoft Office and basic cash handling are expected.

Qualifications

• High School Diploma or GED with 1 year of related administrative experience.
• Proficient with Microsoft Office and internet usage.
• Typing speed of at least 35 WPM.
• Working knowledge of billing, payment processing, rate orders, and contracts.

Responsibilities

• Answer and direct phone calls.
• Greet and assist guests and attendees.
• Perform general office tasks (copying, filing, mailing, faxing) and manage supplies.
• Maintain office directories and filing systems; manage shared spaces.
• Schedule meetings and reserve conference rooms; support logistics.
• Draft basic correspondence (emails, letters, memos).
• Support administrative tasks for finance, HR, and customer service.

Skills

MS Office

Phone systems

Cash handling

Typing 35 WPM

Attention to detail

Education

High School Diploma or GED

Job description

Administrative Assistant I

Location: Community Management Services Division | Full-Time | Inframark

Job Function / Purpose

The Administrative Assistant I is responsible for performing basic administrative support tasks to help ensure smooth daily operations at Inframark’s Community Management Services offices. This entry-level role provides valuable support across multiple departments while delivering a professional and welcoming experience for clients, visitors, and internal teams.

Responsibilities

• Answer and direct phone calls, including distribution of off-hours messages.
• Greet and assist guests, clients, and customers attending meetings or appointments.
• Perform general office support such as copying, filing, mailing, faxing, and supply inventory.
• Maintain office directories, filing systems, and manage shared spaces.
• Schedule meetings, reserve conference rooms, and support meeting logistics.
• Initiate action items based on manager’s meeting notes and distribute accordingly.
• Coordinate catering and hospitality needs for internal and external events.
• Draft and prepare basic correspondence including emails, letters, and memos.
• Support customer service, finance, and HR administrative tasks, as needed.
• Assist with special projects and perform other duties as assigned by region.

Qualifications

Education/Experience:

• High School Diploma or GED and 1 year of related administrative experience.

Technical Skills:

• Basic proficiency with Microsoft Office applications and internet usage.
• Comfort with standard office equipment and phone systems.
• Ability to work with numbers and handle cash transactions.
• Typing speed of at least 35 WPM, including alphanumeric and 10-key.
• Working knowledge of billing, payment processing, rate orders, and contracts.

Communication & Customer Experience:

• Clear and professional communication.
• Positive attitude toward internal and external customers.
• Maintains composure in challenging interactions.

Problem Solving & Quality:

• Attention to detail and accuracy.
• Problem identification and escalation.
• Regular quality checks on work performed.

Managing for Results:

• Follows direction and completes assigned projects.
• Complies with company policies and SOPs.
• Manages multiple tasks effectively.

Leadership & Initiative:

• Positive attitude and dependable work ethic.
• Acts in line with Inframark’s mission, vision, and values.
• Takes accountability and accepts additional tasks when needed.

Physical Demands

The work is performed in a standard office environment. Sitting, standing, walking, bending, and occasional lifting (up to 20 lbs.) are required to carry out the responsibilities of the role.

Travel

Limited travel may be required on an as-needed basis.