Community Service Attendant

Inframark, LLC; Town of Florida (NY); On-site; USD 16,531 - 24,796; Part time

Job summary

Inframark is seeking a Part-Time Community Service Attendant to manage daily activity at the Community Center. You will handle clerical tasks, reception duties, and light cleaning while supporting event operations and coordinating rental bookings.

You will collect payments, answer phones, assist residents, enforce center rules, and liaise with contractors. A high school diploma or GED and strong customer service are required; a valid driver's license is preferred.

Qualifications

• High School Diploma or GED required; customer service oriented.
• Valid Driver’s License; Class B CDL preferred.
• Basic proficiency with Microsoft Office and internet; social media experience helpful.
• Clear and professional communication; positive customer experience.
• Detail-oriented with problem solving; follows SOPs and policies.
• Able to manage multiple tasks with supervision and initiative.

Responsibilities

• Book room, shelter and field rentals following procedures.
• Collect payments via cash, card and check for services.
• Answer phones and assist residents with needs.
• Monitor center activities and enforce rules.
• Perform light cleaning duties.
• Interact with contractors and the public.
• Open/close facility during non-business hours as required.
• Communicate with supervisor and lead attendant.
• Perform other duties as assigned.

Skills

Customer service oriented

Communication

Problem solving

Teamwork

Willing to help others

Attention to detail

Positive attitude

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

JOB FUNCTION / PURPOSE

The Part TimeCommunity Service Attendant is responsible for coordinating the daily activities at the Community Center. This position performs clerical and reception work, as well as light cleaning and event help in the operation of recreational facilities.

PRIMARY RESPONSIBILITIES

• Follows specific procedures to book room rentals, shelter rentals and field rentals.
• Collects payments via cash, credit card and check for a variety of services.
• Answers phones and assists residents with various needs.
• Monitors activities of community center, enforcing rules and regulations.
• Light cleaning responsibilities.
• Interacts with independent contractors and the general public.
• Opens and closes the facility during non-business hours as required.
• Maintains communication withInframark Project Manager andInframark Lead Community Service Attendant.
• Other duties as assigned.

EDUCATION, EXPERIENCE AND SKILLS

Education/Experience: High School Diploma or GED. Must be Customer Service oriented.

Licenses/Certifications: Valid Driver’s License (Class B CDL preferred).

Technical: Basic proficiency with Microsoft Office applications & internet. Experience working with social media.

Communication: Must have experience working with the public. Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Willing to help others. Maintains composure in challenging situations.

Problem Solving & Quality: Pays attention to detail. Identifies & solves problems. Escalates issues accordingly. Checks work for quality.

Managing For Results: Works well with supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks.

Leadership & Initiative: Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments.

PHYSICAL DEMANDS

Must be able to: frequently lift 20-25 pounds; load, unload & move large equipment/tools; access confined spaces; continuously walk and climb stairs and ladders.

To support a safe and secure workplace, all offers of employment are contingent upon the successful completion of background screening, drug testing, and driving record review where applicable.

Equal Opportunity Statement

Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.