Administrative Assistant

ND Health and Human Services; Jamestown (ND); On-site; USD 32,000 - 42,000; Full time

Job summary

South Central Behavioral Health Clinic in Jamestown, ND seeks an Administrative Assistant to support admissions and handle front desk duties. You will manage phone calls, liaise with insurance providers, generate reports, and assist with filing and documentation for admissions and referrals.

The role includes scanning documents into the electronic health record system, coordinating office purchases, and managing conference rooms and fleet use.

Qualifications

• High school diploma or GED with at least three years of experience in complex office support, clerical, or secretarial work.
• Defensive driving course completed during new-hire orientation.
• Ability to multi-task, communicate effectively, and handle demanding personalities with calm professionalism.

Responsibilities

• Support admissions process and manage phone calls; communicate with insurance companies; generate reports.
• Provide front desk assistance, greet clients, check in appointments, and assist with faxing, emailing, and filing.
• Prepare and scan documents into the electronic health record system; manage office purchases and conference spaces; coordinate with State Fleet.

Skills

Communication skills

Phone etiquette

Problem solving

Education

High school diploma or GED

Experience in office support

Tools

Electronic health records (EHR)

Job description

South Central Behavioral Health Clinic is seeking an Administrative Assistant Support Services in Jamestown, ND.

Be part of the solution to the behavioral health crisis. As a team member for ND Department of Health & Human Services, you will ensure the most vulnerable have access to a high-quality healthcare system in which prevention works, treatment is effective, and people recover.

As an Administrative Assistant, you will be responsible for providing support to the admissions process and managing phone calls. Duties include communicating with insurance companies, generating reports, and following up on both client and office-related needs. You will also support staff with administrative tasks such as faxing, emailing, filing, compiling documentation for admissions and referrals, and scanning documents into the electronic health record system. You will also provide help at the front desk as needed, which includes greeting clients as well as checking in clients for appointments. Additional responsibilities include conducting fingerprinting services, managing office purchases, managing office hoteling spaces and conference rooms, and coordinating the use and maintenance of State Fleet vehicles. A strong ability to multi-task, problem solve and shift from one task to another abruptly will be needed. Knowledge of insurance verifications and processes, as well as community resources will be helpful.

To thrive in this position, you must be an action-oriented problem-solver. You have a calm demeanor and aren't easily rattled by demanding personalities. You can identify the individual's need, even when they are unclear about their needs. You take pride in making someone feel welcomed, heard, and helped. You can work independently as well as in groups and can juggle multiple, detailed tasks. You can communicate effectively both in writing and verbally with all types of people. You exemplify the ideals of respect, confidentiality, courtesy, and helpfulness.

To be considered for this position, you are required to have a high school diploma or GED and three years of experience performing a variety of complex office support, clerical, or secretarial work. Additional education with major coursework in office support or business may substitute for up to two years of the experience requirement on a year for year basis.

This position requires a valid driver's license and successful completion of the assigned defensive driving course during new-hire orientation.

Location

ND HHS utilizes a blended workplace model. This position provides essential client services face to face and therefore the person in this position will work on location at the Jamestown South Central Behavioral Health location.

About HHS

ND HHS strives to make North Dakota the healthiest state in the nation by reinforcing the foundations of wellbeing: physical, economic, and behavioral. The keys to success are the 2800 committed, team members who are guided by a simple but powerful belief: when we lead with light, we create systems and services rooted in hope, clarity, and possibility. Their work is supported with more than $6 billion in funding from nearly 400 different federal, state, and special sources.

To succeed in this role, you must lead with LIGHT - leading with hope, instilling purpose and meaning, galvanizing gratitude, honoring health, and talking, walking and teaching civility, kindness and love for all.

About Team ND

\"Far and away the best prize life offers is the chance to work hard at work worth doing.\" - Theodore Roosevelt

More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

Total Rewards:

The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.

Application Procedures

Your resume must clearly show the months and years of employment for each position listed. This information is required to accurately calculate your qualifying experience and determine whether you meet the minimum qualifications of the position. Resumes that do not include sufficient employment date may not be able to be fully evaluated.

Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.

This employer participates in E-Verify. Please visit the following website for additional information HHS ND Careers E-Verify

A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.

For more information about the position or if you need an accommodation, please contact Andrew Berkey at [e-mail] or at 701-253-6465.

Employing Unit: ND HHS - SCBHC

Telephone Number: 701-253-6300

TTY Number ND Relay Service 1 [phone] (text) or 1 [phone] (voice)

If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact [e-mail] or [phone].

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.