Administrative Assistant

CASA of Terrebonne; Houma (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

CASA of Terrebonne is seeking an Administrative Assistant to support daily office operations and program activities. The role requires a high school diploma or equivalent and strong computer skills, with a focus on organization, communication, and a mission-driven approach to children’s issues.

Preferred experience includes Microsoft Office/Excel, nonprofit work, and managing phone systems, social media, and website updates.

Qualifications

• High school diploma or equivalent.
• Teachable, self-motivated, flexible to change, culturally competent, energetic, positive, goal-oriented, organized, creative, and resourceful.
• Sense of mission to children’s issues.

Responsibilities

• Greet visitors warmly and promptly.
• Answer multi-line telephones professionally and relay messages.
• Maintain order in the general office area and storage.
• Purchase and maintain office equipment.
• Order and maintain office supplies.
• Process mail and manage mailbox operations.
• Keep copy machine and bathrooms/kitchen stocked.
• Update Administrative Assistant’s Procedures Manual.

Skills

teachable

detail-oriented

organized

interpersonal skills

creativity

problem-solving

multitasking

follow-through

Education

High school diploma or equivalent

Tools

Microsoft Office

Excel

Optima (online case management system)

Job description

The CASA of Terrebonne’s Administrative Assistant position requires a high school diploma or equivalent and excellent computer/technology skills. This individual must be teachable, self-motivated, flexible to change, culturally competent, energetic, positive, goal-oriented, organized, creative, and resourceful. Most importantly, he/she should have a sense of mission to children’s issues.

Preferred Experience

• Experience in the following areas is preferred: Microsoft Office and Excel, nonprofit organizations, multi-line phone systems, and social media and website management.

Skills & Qualifications

• Successful candidates will be teachable, detail-oriented, organized and strong communicators with excellent interpersonal skills. Additional skills necessary for success in this position include creativity, problem-solving, effective multitasking, strong attention to detail, and excellent follow-through.

CLERICAL RESPONSIBILITIES

• Greet visitors warmly and promptly
• Answer multi-line telephones professionally and ensure staff receives messages
• Maintain order within the general office area, office file cabinets, and storage space
• Purchase and efficiently maintain office equipment
• Order and maintain office supplies
• Check both P.O Box and Canal Street mailbox and process and distribute mail (including bulk mail)
• Keep copy machine filled with paper & bathrooms and kitchen supplied with paper products
• KeepAdministrative Assistant’s Procedures Manual current

PROGRAM RESPONSIBILITIES

• Assist in preparations for Advocate Appreciation events
• Assist with Advocate Pre-service and In-service training preparations
• Keep all program databases on server current
• Scan, upload and accurately enter all legal documents served by Sheriff’s office into Optima (online case management system) and deliver the originals to the appropriate Advocate Supervisor
• Assist Executive Director with programmatic tasks as needed
• Assist Outreach/Training Coordinator with communication efforts on online platforms, as needed
• Assist with creation and distribution of monthly newsletter via e-newsletter
• Assist in processing Annual Satisfaction survey and Annual Booklet
• Assist with recruitment/outreach efforts in the community
• Be available to work on weekends and evenings, as needed

FINANCIAL RESPONSIBILITIES

• Scan and upload program’s financial documents at the end of fiscal year
• Input donations to database on server and send out thank-you cards in a timely manner
• Assist Board with fundraising events
• Assist with grant writing

The Administrative Assistant reports to the Executive Director.