Administrative Assistant

Impact Fire Services, LLC; Greenville (SC); On-site; USD 36,000 - 46,000; Full time

Job summary

Impact Fire Services, LLC is seeking an efficient, team-oriented Administrative Assistant to support office operations and field scheduling in Greenville, SC. The role emphasizes multi-tasking, responsive customer service, and reliable document handling.

The ideal candidate will have experience in AR/billing, expert use of MS Office, and a detail-oriented approach to managing a fast-paced office. Strong communication and organizational skills are essential for timely workload completion.

Qualifications

• Administrative Assistant experience.
• Strong background in Accounts Receivable, billing and collections.
• Proficient in MS Office Suite (Word, Excel).
• Ability to analyze and revise operating practices to improve efficiency.
• Detail oriented and comfortable working in a fast-paced office environment.
• Exceptional communication skills.
• Superior organization and dedication to completing projects in a timely manner.

Responsibilities

• Greeting visitors upon arrival to the office.
• Manage workflow ensuring that deadlines are met and work is completed correctly.
• Assist in scheduling work for field employees.
• Assist with collection calls on outstanding invoices.
• Dispatching technicians to perform service at customer sites.
• Answering phone calls and email messages.
• Provide customer support as needed.
• Scheduling service for customers as needed.
• Implement and monitor programs as directed by management, and see the programs through to completion.
• Assume responsibility for maintenance of office equipment, including computers, copy machines and fax machines.
• Maintain office supplies by checking inventory and order items.

Skills

Administrative Assistant experience

Accounts Receivable, billing and rece

MS Office Suite (Word, Excel)

Analyze and revise operating practices

Detail oriented in fast-paced office

Exceptional communication skills

Superior organization and timely work

Job description

We are looking for an individual who is efficient and comfortable being a member of a team.The ability to multi-task, while maintaining complex schedules and managing administrative support, is essential in this position.The ideal candidate for this job is resourceful, a good problem solver and organized. Assuring a steady completion of workload in a timely manner is key to success in this position.

Primary Job Responsibilities:

• Greeting visitors upon arrival to the office
• Manage workflow ensuring that deadlines are met and work is completed correctly
• Assist in scheduling work for field employees
• Assist with collection calls on outstanding invoices
• Dispatching technicians to perform service at customer sites.
• Answering phone calls and email messages
• Provide customer support as needed.
• Scheduling service for customers as needed.
• Implement and monitor programs as directed by management, and see the programs through to completion
• Assume responsibility for maintenance of office equipment, including computers, copy machines and fax machines
• Maintain office supplies by checking inventory and order items

Required Skills:

• Administrative Assistant experience
• Strong background in Accounts Receivable, billing and collections
• Current use of MS Office Suite (Word, Excel) in a proficient manner
• Ability to analyze and revise operating practices to improve efficiency
• Detail oriented and comfortable working in a fast-paced office environment
• Exceptional communication skills
• Superior organization skills and dedication to completing projects in a timely manner

Other Required Capabilities:

• Customer Service - provide helpful, courteous, accessible, responsive and knowledgeable support to staff, clients, and others at all times
• Problem Solving - Identifies potential issues, find solutions by looking beyond the obvious, and apply effective methods for solving problems to support the business objectives.
• Strong interpersonal/communication skills
• Detailed oriented and demonstrate a high degree of accuracy when performing data entry