Administrative Assistant

Stress & Trauma Treatment Center; Eldorado (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Collaborative team culture

Job summary

The Stress & Trauma Treatment Center is seeking an Administrative Assistant to support daily office operations and assist clinical and leadership staff. You will greet clients, manage phones, schedule clinicians, and maintain confidential records.

Ideal candidates have a high school diploma (associate degree preferred) and experience in healthcare administration, with strong organizational and communication skills. This on-site role offers a collaborative team and opportunities to grow.

Qualifications

• High school diploma or equivalent required.
• Associate degree or higher preferred.
• Prior administrative or office support experience, preferably in healthcare or behavioral health setting.
• Strong organizational skills and communication abilities.

Responsibilities

• Greet and assist clients, families, and visitors in a welcoming and professional manner
• Answer and direct phone calls, emails, and other inquiries
• Manage scheduling and maintain calendars for clinicians and staff
• Organize, maintain, and update client files and agency records in compliance with confidentiality requirements
• Support billing, insurance verification, and basic bookkeeping tasks as needed
• Coordinate office supplies, equipment, and general administrative needs
• Provide general support to leadership and program staff as assigned

Skills

Organizational skills

Attention to detail

Phone presence

Communication skills

Interpersonal skills

Discretion

Teamwork

Education

High school diploma or equivalent

Associate’s degree or higher preferred

Tools

Microsoft Office Suite

Google Suite

Electronic record systems

Job description

The Stress and Trauma Treatment Center is a dedicated behavioral health agency committed to supporting children, youth, and families in our community. We provide trauma-informed, evidence-based counseling and support services designed to foster resilience, healing, and long-term growth. Our team is passionate about creating a safe, welcoming, and effective environment where both clients and staff can thrive.

Position Summary:

We are seeking a detail-oriented and highly organized Administrative Assistant to join our team. This individual will play a key role in ensuring smooth day-to-day operations of the office and supporting our clinical and leadership staff. The ideal candidate will be professional, compassionate, and skilled at managing multiple tasks in a fast-paced environment.

Key Responsibilities:

• Greet and assist clients, families, and visitors in a welcoming and professional manner
• Answer and direct phone calls, emails, and other inquiries
• Manage scheduling and maintain calendars for clinicians and staff
• Organize, maintain, and update client files and agency records in compliance with confidentiality requirements
• Support billing, insurance verification, and basic bookkeeping tasks as needed
• Coordinate office supplies, equipment, and general administrative needs
• Provide general support to leadership and program staff as assigned

Qualifications:

• High school diploma or equivalent required; associate’s degree or higher preferred
• Prior administrative or office support experience, preferably in healthcare or behavioral health setting
• Strong organizational skills and attention to detail
• Good presence over the phone
• Excellent communication and interpersonal skills, with the ability to interact with diverse populations
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Suite (Docs, Sheets, Gmail, Drive) and comfort with electronic record systems
• Ability to manage sensitive information with discretion and professionalism
• Flexibility, reliability, and a team-oriented mindset

Why Join Us:

• Meaningful work supporting children, youth, and families in need
• Collaborative and supportive team culture
• Competitive compensation and benefits package