Administrative Assistant

Peak Performers; City of Albany (NY); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

403(b) retirement plan

Weekly direct deposit

Job summary

Peak Performers is hiring for a detail-oriented administrative role in Albany, onsite, to support investigations. You will prepare records, track requests, coordinate meetings, and manage confidential data with secure handling of documents and electronic systems.

The role requires a high school diploma and at least one year in a professional office. Strong MS Office skills, organization, and communication are essential; medical conduct experience is a plus.

Qualifications

• High school diploma or equivalent.
• At least 1 year in a professional office environment.
• Proficiency with Microsoft Office (Word/Excel/Outlook/PowerPoint/Access).
• Experience answering and directing phone calls professionally.
• Strong organization and detail orientation.
• Ability to prioritize and meet deadlines.
• Excellent written and verbal communication.
• Experience supporting medical conduct process is a plus.

Responsibilities

• Prepare medical record requests, subpoenas, QA requests, and complainant correspondence.
• Track investigative requests, certified mail, and deadlines to keep progress
• Coordinate meetings, schedules, agendas, minutes, and calendars
• Answer phones and manage investigative mail, scanning, and electronic filing
• Update investigative data in iTrak, SharePoint, and other systems
• Securely transfer confidential records to medical experts
• Prepare executive correspondence, reports, and external communications
• Create and maintain logs, databases, and investigative documentation

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Microsoft Access

Attention to detail

Time management

Education

High school diploma or equivalent

Tools

iTrak

SharePoint

Electronic file processing

Job description

In this fast-paced role, you\'ll help coordinate investigations, manage confidential records, prepare legal and administrative documentation, and keep critical case information organized so investigations move forward efficiently.

Who You\'ll Be Working With

This health agency protects the health and safety of residents by overseeing healthcare quality, investigating professional misconduct, supporting healthcare providers, and ensuring medical professionals meet the highest standards of care across the state.

Major Duties

• Prepare medical record requests, subpoenas, quality assurance requests, and complainant correspondence using established procedures.
• Track investigative requests, certified mail, confidential data requests, and statutory deadlines to ensure timely case progression.
• Coordinate meetings, schedules, agendas, minutes, and calendars for investigative staff.
• Answer incoming phone calls and manage investigative mail, document scanning, and electronic file processing.
• Update and maintain investigative information in iTrak, SharePoint, and other electronic tracking systems.
• Securely coordinate the transfer of confidential medical records and investigative documents to medical experts.
• Prepare executive correspondence, reports, and communications with external agencies.
• Create and maintain logs, databases, and investigative documentation while supporting additional administrative projects as assigned.

What We\'re Looking For

• High school diploma or equivalent.
• At least one year of experience in a professional office environment.
• Proficiency with Microsoft Office, including Word, Excel, Outlook, PowerPoint, and Access.
• Experience answering and directing phone calls professionally.
• Strong organizational skills with exceptional attention to detail.
• Ability to prioritize multiple assignments and meet deadlines.
• Excellent written and verbal communication skills.
• Experience supporting medical conduct process is a plus.

Exciting Opportunity Details

Positions Available: 2

Work Schedule: Monday-Friday, 9:00 AM-5:00 PM (7.5 paid hours/day with a 30-minute unpaid lunch)

Location: Onsite in Albany, NY (12204)

Compensation: $24/hour

Length of Engagement: Through August 09, 2027, with potential for extension

Training: Assignment-specific training will be provided.

The Peak Performers Difference

• Qualified applicants with chronic medical conditions and/or disabilities receive priority placement.
• Comprehensive medical, dental, and vision insurance coverage available from the first day of the month following 60 days of employment.
• Our employees may participate in a 403(b)-retirement plan.
• We pay weekly through direct deposit.
• In business since 1994 with thousands of successful job placements.

Applicants for employment with Peak Performers must possess work authorization that does not require sponsorship for a visa now or in the future.

Peak Performers is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. Peak Performers does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Custom Job ID: 27-NY-PO3039

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