Administrative Assistant

Comprehensive Treatment Centers; Chattanooga (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Semi-Annual Bonus

Medical/Dental/Vision insurance

401(k) plan

Paid vacation and sick time

Early morning hours

Growth opportunities

Job summary

Comprehensive Treatment Centers Chattanooga is seeking an Administrative Assistant to support the outpatient opioid treatment program. The role involves front-desk operations, billing, enrollment support, and patient check-ins in a fast-paced healthcare clinic.

The ideal candidate has a high school diploma, healthcare-administrative experience, and comfort in OTP/recovery environments. This position offers early morning hours, full-time weekday shifts, and opportunities for growth within the

Qualifications

• High school diploma or equivalent required.
• Experience in healthcare administrative settings preferred.
• Comfortable in an OTP/recovery environment.

Responsibilities

• Answer telephones and greet patients.
• Assist with billing and patient check-in processes.
• Perform front desk duties during peak hours when needed.
• Sort, organize, and maintain office records.
• Assist with patient enrollments and scheduling.
• Support insurance/billing reports as necessary.
• Assist with patient drug testing procedures as needed.
• Perform other duties as assigned.

Skills

Front desk support

Phone etiquette

Scheduling

Billing processes

Data entry

Confidentiality

Education

High school diploma or equivalent

Tools

Word processing

Job description

Outpatient Opioid Treatment Program (OTP) Seeking: Administrative Assistant

Full Time Hours: Monday – Friday 5:00 AM – 12:30 PM and Rotating Saturdays

Our Benefits

• Semi-Annual Bonus Program
• Medical, Dental, and Vision insurance
• Competitive 401(k) plan
• Paid vacation and sick time
• Early morning hours offering a great work/life balance
• Opportunity for growth that is second to none in the industry

Our Team Volunteer Comprehensive Treatment Center (CTC), located in Chattanooga, TN, is part of Acadia Healthcare’s Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our mission is to provide full-circle care that includes a blend of therapies and the use of safe and effective medications. Our team is the front line of our fight against the opiate epidemic.

Your Job As An Administrative Assistant The Administrative Support role will perform various administrative functions assigned in accordance with the office procedures of the clinic. Responsibilities may include answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

Your Responsibilities As An Administrative Assistant

• Perform general administrative tasks assigned in accordance with the office procedures of the clinic.
• May include a combination of answering telephones, billing, typing or word processing, office machine operation, and filing.
• Operate the front desk duties during peak hours or when primary staff in unavailable.
• Sort, organize and maintain office records.
• Assist with new patient enrollments as necessary.
• Assist with various insurance/billing reports as necessary.
• May assist with patient drug testing procedures; and,
• Perform other duties as assigned.

Your Education, Skills, And Qualifications

• High school diploma or equivalent required
• Previous administrative experience in a healthcare setting
• Comfortable working in an opioid treatment program (OTP) / recovery environment
• Skilled in answering phones, greeting patients, and providing front-desk support
• Experience with billing processes, patient check-in, and appointment scheduling
• Proficient with computer systems, word processing, and basic data entry
• Familiarity with office equipment and general clerical duties (scanning, faxing, filing)
• Strong organizational skills, attention to detail, and ability to multitask
• Professional and courteous communication skills (in person, by phone, and in writing)
• Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations
• Dependable, team-oriented mindset with a focus on supporting clinical staff and patients

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal, and local laws.