Administrative Assistant

PlayCore Holdings, Inc.; Carrollton (GA); On-site; USD 32,000 - 46,000; Full time

Job summary

PlayCore Holdings, Inc. is seeking a capable administrative receptionist to manage front-office activities in Carrollton, GA.

The role involves answering calls, routing inquiries, preparing manuals, processing warranty and shipment-related paperwork, and supporting the General Manager as needed. Candidates should have 1–3 years of related experience, strong organizational skills, and proficiency in Microsoft Office and NetSuite.

Qualifications

• Must have high school diploma or GED and 1–3 years of admin/office/reception experience or equivalent.
• Ability to read and interpret documents such as manuals and work instructions.
• Proficiency in Microsoft Office (Word/Excel/PowerPoint/Outlook).
• Strong customer orientation and ability to work with others.

Responsibilities

• Answer all inbound calls and route to appropriate party.
• Prepare installation manuals and production paperwork for Plant facilities.
• Process warranty, miss-ship, and damaged product claims for the relevant department.
• Assist General Manager as needed and respond to emails promptly.
• Greet visitors and direct them to the correct person/department.
• Coordinate mail and front office deliveries; keep reception area organized and clean.
• Prepare guest arrangements for events and meetings; manage confidential information.
• Export instruction manuals into the OMS drive and share pre-shipment information by email.
• Maintain documentation and support other duties assigned by Manager or Supervisor.

Skills

Microsoft Office

Time management

Communication

Customer service

Attention to detail

Education

High School Diploma or GED

Tools

NetSuite

Job description

Essential Duties and Responsibilities
1. Answer all inbound calls and directing them to the appropriate party based on
their needs.
2. Prepare installation manuals for both Plant 1 and Plant 2. Prepare production
paperwork for Plant 1. Also, occasionally prepare fabric drawings for Cut & Sew
Dept.
3. Prepare claims (warranty, miss-ship, damaged product) paperwork and deliver to
appropriate department Lead person.
4. Be available to assist our General Manager when needed.
5. Address all emails as quickly as possible.
6. Greet and direct visitors to the appropriate person/department.
7. Take care of preparations for guests and special functions
8. Coordinate mail and front office deliveries and distribute.
9. Ensure reception area is organized and clean.
10.Create and export instruction manuals (aka Customer packets) into the OMS (Ft.
Payne) drive.
11.Send pre-shipment Installation information via email for full play structures, full
shades and shelters that are scheduled to ship within the next 7-days of report.
12.Manage confidential information, such as financial and employee related.
13.Other duties may be assigned by Manager or Supervisor.

Qualifications

Behaviors

Preferred

Functional Expert

Functional Expert

Considered a thought leader on a subject

Thought Provoking

Thought Provoking

Capable of making others think deeply on a subject

Team Player

Team Player

Works well as a member of a group

Detail Oriented

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Work-Life Balance

Work-Life Balance

Inspired to perform well by having ample time to pursue work and interests outside of work

Goal Completion

Goal Completion

Inspired to perform well by the completion of tasks

Self-Starter

Inspired to perform without outside help

Experience

Preferred

High School diploma or general education degree (GED); or one to three years related office/receptionist/admin experience and/or training, or equivalent combination of education and experience.

Ability to read and interpret documents such as procedure manuals, workinstructions. Ability to speak and communicate well with others.Ability to add, subtract, multiply, and divide.Ability to apply common sense understanding to carry out instructions furnished inwritten, oral, or diagram form.Time Management: the ability to organize and manage multiple priorities.

Proficiency in all Microsoft Office applications including Word, Excel, PowerPoint and Microsoft Outlook.Other applications that require high proficiency are NetSuite.Strong customer orientation.Ability to work well with others.Strong Attention to detail.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.