Administrative Assistant

Shriners Hospitals for Children; Boston (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading pediatric specialty hospital is seeking an Administrative Assistant to enhance the efficiency of its Outpatient Department. The selected candidate will manage patient flow, assist clinical staff, and offer administrative support, ensuring high-quality service in a dynamic healthcare environment.

Benefits

Medical, dental, and vision coverage from day one

403(b) retirement savings plan with matching contributions

Tuition reimbursement

Flexible Spending Account (FSA) plans

Paid time off

Life insurance and disability coverage

Qualifications

• 3 years administrative experience required; 5 years preferred.
• Experience with Microsoft Office applications required.
• Spanish/English bilingual proficiency preferred.

Responsibilities

• Monitors patient appointment check-in status and assembles patient registration information.
• Maintains department statistics and fills out monthly reports.
• Answers telephones and relays messages in a professional manner.

Skills

Administrative Skills

Bilingual (Spanish/English)

Microsoft Office

Education

High School diploma or GED

Job description

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical, dental and vision coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a full-time or part-time status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans. Additional benefits available to full-time and part-time employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

We are a premier pediatric specialty, research, and academic teaching hospital with a medical and research partnership with Massachusetts General Brigham. It is the world’s leading center for pediatric burn care and is the only American Burn Association (ABA) exclusively pediatric verified burn center in New England and New York.The Boston Shriners Hospital is one of four pediatric burn specialty hospitals in Shriners Children’s health system and provide comprehensive care for cleft lip and palate, as well as other craniofacial anomalies, with a multidisciplinary care team.

Job Overview

The Administrative Assistant will ensure and efficient and effective flow of patients through the Outpatient Department and Therapeutic Services and will assist the Patient Care Staff in organizing and implementing the unit's daily activities. This is a full time position.

Responsibilities

Monitors patient appointment check-in status & assembles patient registration information for clinical staffBreaks down patient charts for outpatient surgery patientsMaintains department statistics and fills out monthly reports and runs reports as needed for Therapeutic Services & Outpatient departmentsMonitors and maintains office supplies for the Therapeutic Services & Outpatient DepartmentsCompletes and manages Therapeutic Services Payroll with approval of ManagerSchedules rehab patients in computer system, checks them in and out, and makes regular corrections and sets up recurring patientsAssists in scheduling, fitting and mailing of garmentsAssists in maintaining a clean safe environment in the clinic setting

Answers telephones and relays messages in a professional and timely mannerAnswers basic questions and takes messages about rehab patient appointments and care

Performs other duties as assigned.

Qualifications

Education

High School diploma or GED required

Experience

3 years administrative experience required; 5 years preferred

Experience with Microsoft Office applications required

Spanish/English bilingual proficiency preferred

Shriners Children’s is an EOE/Drug-Free, Smoke-Free Workplace.

Shriners Children’s values diversity and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.