Administrative Assistant
Job Locations
US-MA-Boston
Job Details
- ID: 2026-6518
- Category: Administrative/Clerical
- Type: Regular Full-Time
- Career Stage Type: Experienced
- # of Openings: 1
Overview
VHB is seeking a full-time, in-person Administrative Assistant to staff the front desk and support our Boston office, a busy, collaborative office with a high volume of in-person activity and visitors. As the first point of contact for colleagues and visitors, you will help keep the office welcoming, organized, and running efficiently and professionally.
Work Environment
- In office Monday-Friday, 8:00 am-5:00 pm, with the possibility of overtime and occasional after-hours assistance for events. Overtime and after-hours work are coordinated in advance.
- Professional attire at the level of "business casual" or higher, consistent with VHB dress code policies.
- Able to lift 20 lbs.
Responsibilities
Front Desk and Visitor Experience
- Serve as the first point of contact, greeting guests in a professional, friendly, and hospitable manner in a high-traffic office environment.
- Manage building security and visitor access.
- Answer phone calls and respond to emails promptly and professionally.
Office Operations
- Lead overall office organization, working closely with the Boston Office Manager and VHB Facilities team to identify improvement and maintenance needs.
- Keep common areas clean, tidy, organized, and presentable.
- Maintain the cafe/kitchen area, including light surface cleaning, dishwashing, and refrigerator organization.
- Order and maintain office supplies and inventory so the office is fully stocked.
- Track all purchases, retain receipts, and reconcile payment activity promptly and accurately.
Meetings and Events
- Work proactively with meeting hosts to arrange meeting needs, including materials and lunch when required.
- Set up conference rooms and work with local IT representatives on audio and video connections for presentations and virtual meetings.
- Provide occasional after-hours support for office events.
Office Communication and Culture
- Maintain the Boston office calendar and support the publication of a regular office newsletter that promotes in-office events and activities.
- Help build connection and engagement among Boston staff by coordinating and promoting office events.
Clerical and Administrative Support
- Prepare documents, including office correspondence and presentations.
- File, scan, copy, and organize mailings.
- Sort and deliver daily mail and ship packages.
- Learn and, over time, support project administration tasks such as contract documents and invoices, with training provided.
Health, Safety, and Office Initiatives
- Assist the Health and Safety Team in delivering on office-specific needs.
- Support office initiatives as needed and requested.
Skills and Attributes
- Ability to anticipate the needs of the office and act accordingly
- Strong organizational skills and attention to detail
- Excellent time management and the flexibility to multitask and prioritize in a fast-paced environment with firm deadlines
- Ability to stay composed and organized while managing a steady flow of visitors, requests, and interruptions
- Positive composure, good judgment, and strong problem-solving and decision-making skills
- Articulate phone demeanor, a strong customer service orientation, and solid interpersonal skills
- Excellent