Administrative Assistant

Lillibridge Healthcare Services; Birmingham (AL); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health insurance

PTO 20 days

11 paid holidays

Retirement match

Employee stock purchase

Job summary

Lillibridge Healthcare Services seeks an Administrative Assistant to provide administrative and operational support for the Property Management Office in Birmingham, AL. The role serves as a frontline contact for tenants, vendors, and internal customers, with experience in property management and real estate accounting software valued.

Responsibilities include answering calls, processing work orders, coordinating vendor services, drafting contracts, lease administration, and maintaining files

Qualifications

• High school diploma or equivalent; college degree preferred.
• 2–3 years experience as an administrative assistant.
• Must be located in Birmingham, AL or surrounding area; in-office 5 days a week.

Responsibilities

• Retrieves incoming calls professionally and delivers high level customer service.
• Dispatches and tracks routine work orders; coordinates with maintenance and vendors.
• Drafts vendor contracts using standard templates.
• Assists with lease administration including move-in/move-out procedures.
• Supports tenant relations and event coordination.
• Maintains files, certificates, and access control; ensures accuracy and timeliness.

Skills

Strong communication

Customer service

Administrative experience

Education

High school diploma or equivalent

College degree preferred

Tools

MS Office (Word/Excel)

Property management software

Real estate accounting software

Job description

Job Description:

Lillibridge Healthcare Services is a wholly owned subsidiary of Ventas, delivering property management and leasing excellence with an outstanding record of tenant satisfaction. Lillibridge manages more than 22 million square feet of outpatient medical space across 36 states, providing prime medical office spaces to health systems and physicians seeking to expand their reach and deliver value to their communities.

About the Role

The Administrative Assistant Provides administrative and operational support for Property Management Office and functions as frontline contact to external and internal customers, tenants and vendors. Applicants should have experience with property management and real estate accounting software.

Key responsibilities may include, but are not limited to:

• Retrieves incoming calls in a professional manner and delivers high level of customer service as appropriate
• Dispatches and tracks routine work orders to maintenance staff or other responsible parties ensuring timely completion
• Coordinates vendor/contractor services as appropriate to support daily property operations
• Drafting vendor contracts using standard templates
• Assistants with lease administration including move-in/move-out procedures
• Assists with tenant relations and event coordination
• Maintains service agreements log and assures tenant and vendor certificates meet all requirements
• Maintains electronic files system
• Maintains key & card control for vendor/contractor/tenant access
• Composes routine professional correspondence
• Assists with property inspections as assigned
• Perform all general office duties and special projects as required

Qualifications

• High school graduate or equivalent, College degree preferred
• 2 - 3 years experience as an administrative assistant
• Must be located in Birmingham, AL or surrounding area or willing to relocate for the duration of employment
• Must be in office, on site, 5 days a week
• Advanced computer skills using MS Office applications (Word & Excel a must)
• Demonstrated proficient knowledge of and experience with accounting principles & practices
• Property management software experience a plus
• Strong communication and customer service skills (oral & written) to promote positive client/ tenant relations
• Ability to exercise prudent judgment in the absence of supervisory personnel
• Ability to organize and prioritize tasks to ensure accuracy and timely completion

Why people choose Lillibridge:

• Comprehensive health insurance with 90% premium covered by employer
• 20 days of PTO & 11 paid holidays annually
• Retirement benefits with employer match
• Employee stock purchase plan
• Fun, passionate and skilled co-workers

The estimated base salary range for this role is $26/hour - $31/hour. Actual base pay may vary based on factors such as work location, skills, relevant experience, and business needs. In addition to base pay, employees at Ventas are eligible for performance-based incentives and comprehensive benefits. This range represents a good-faith estimate of base salary at the time of posting and is not a guarantee of compensation.

In addition to base salary, this role is eligible for discretionary incentive compensation and a comprehensive benefits package, which includes medical, dental, vision, retirement savings, paid time off, and other wellness benefits under applicable plan terms.