Administrative Assistant

State of Louisiana; Baton Rouge (LA); On-site; USD 38,000 - 52,000; Full time

Job summary

The Louisiana State Board of Examiners of Psychologists in Baton Rouge is seeking an administrative professional to support the Executive Director and the licensing workflow. You will assist applicants, licensees, and the public, process documents, maintain records, and help with meetings and routine office operations.

The role requires strong organizational skills, attention to detail, and comfort with technology.

Qualifications

• Bachelor's degree in healthcare administration or related field preferred.
• Must be able to successfully complete a criminal background check.
• Experience in healthcare licensing, state government, or professional regulatory work is preferred but not required.

Responsibilities

• Assisting applicants, licensees, and the public with routine questions and Board processes.
• Processing applications and licensing documents and maintaining accurate records.
• Providing administrative support for licensing activities, meetings, correspondence, and office operations.
• Using online licensing forms and document-management systems.
• Assisting the Executive Director with special projects and other administrative needs.

Skills

Organizational skills

Time management

Professional communication

Judgment

Initiative

Adaptability

Integrity

Microsoft Office

Web-based systems

Education

Bachelor's degree in healthcare administration or related field

Tools

Microsoft Office

Web-based systems

Job description

Mission

The Louisiana State Board of Examiners of Psychologists (LSBEP) is a state regulatory agency responsible for the licensure and regulation of psychology professionals in Louisiana. The LSBEP is created to safeguard life, health, property, and the public welfare of the state, and to protect the people of this state against unauthorized, unqualified and improper application of psychology.

Overview of Role

This position provides administrative and operational support to the Executive Director and assists with the day-to-day licensing and regulatory activities of the Louisiana State Board of Examiners of Psychologists. The position serves as an important point of contact for applicants, licensees, and members of the public and assists with processing applications and documents, maintaining accurate records, responding to routine inquiries, and supporting general office operations and special projects. Success in this position requires strong organizational and time-management skills, attention to detail, professional communication, sound judgment, initiative, adaptability, integrity, and the ability to follow established policies and procedures. The successful candidate should be comfortable learning and using technology and able to manage multiple responsibilities independently while recognizing when a matter requires guidance or escalation.

This position offers an opportunity to gain experience in professional licensing, healthcare regulation, and state government while working closely with the Executive Director in a small professional office. It is particularly well suited for someone who enjoys helping people, values public service, and is interested in developing increasing knowledge and responsibility over time.

A bachelor's degree, associate degree, or postsecondary certificate in healthcare administration, business administration, public administration, management, or a related field is preferred. Relevant administrative or professional experience may substitute for education.

• Relevant administrative or professional experience may substitute for education
• Must be able to successfully complete a criminal background check as a condition of employment.
• Experience in healthcare, professional licensing, state government, regulatory administration, higher education, legal administration, credentialing, or another professional office environment is preferred but not required.
• Applicants should be proficient with Microsoft Office applications and comfortable learning web-based systems and new technology.
• Recent graduates who demonstrate strong organizational, communication, and technology skills are encouraged to apply.

Job Duties

• Assisting applicants, licensees, and members of the public with routine questions and Board processes;
• Processing applications and other licensing documentation and maintaining accurate electronic and paper records;
• Providing administrative support for licensing and regulatory activities, meetings, correspondence, and routine office operations;
• Using the Board's online licensing, forms, and document-management systems; and
• Assisting the Executive Director with special projects and other administrative needs.