Project Coordinator

SERVPRO of Howard County; Fort Worth (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Opportunity for growth

Job summary

A leading restoration service provider in Fort Worth is seeking a Project Coordinator to join their team. This role involves coordinating job files, maintaining client requirements, and ensuring quality assurance. The ideal candidate should have 2+ years of administrative experience, excellent communication and organizational skills, and the ability to thrive in a fast-paced environment. Proficiency in Microsoft Office and a background in commercial cleaning or restoration is preferred. Competitive pay and opportunities for growth are offered.

Qualifications

• 2+ years of administrative or office-related experience and business experience.
• Experience in the commercial cleaning and restoration or insurance/service industry is desired.
• Outstanding written and verbal communication skills.
• Excellent organizational skills and strong attention to detail.

Responsibilities

• Monitor job file status and job file audit status.
• Create preliminary estimates and job file backup.
• Maintain internal and external communications.
• Complete and review job file documentation for final upload.

Skills

Communication skills

Organizational skills

Self-motivated

Multitasking

Education

Minimum of HSD/GED, Associate/Bachelor’s degree preferred

Tools

Microsoft Office

Xactimate

Job description

Do you love helping people through difficult situations?

Then don’t miss your chance to join our Franchise as a new Project Coordinator. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description:

Perform all job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs. Create preliminary estimates and job file backup. Perform general office duties, such as drafting correspondence, filing, and creating reports.

Responsibilities:

• Monitor job file status and job file audit status
• Monitor and ensure client requirements are followed
• Review and validate initial field documentation
• Create preliminary estimate
• Daily job file coordination, including preparing job file reports, performing job file backup, and completing job file audit process
• Maintain internal and external communications
• Complete and review job file documentation for final upload and the audit process
• Perform job close-out

Qualifications:

• 2+ year(s) of administrative or office-related experience and business experience
• Experience in the commercial cleaning and restoration or insurance/service industry is desired
• Experience with writing estimates, job file processes, and quality assurance, a plus
• Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
• Ability to remain calm and professional during tense or stressful situations
• Excellent organizational skills and strong attention to detail
• Very self-motivated and goal-oriented
• Capability to work in a fast-paced, team-oriented office environment
• Proficiency in Microsoft Office (i.e. Outlook, Word, Excel)
• Ability to learn new software, including Xactimate and proprietary software
• Minimum of HSD/GED, Associates/bachelor’s degree preferred
• Ability to successfully complete a background check subject to applicable law

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.