Administrative Assistant

Acro Service Corp; Atlanta (GA); In loco; USD 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

Acro Service Corp is seeking a detail-oriented office professional to manage work orders, enter charges, and ensure timely closure. You will maintain data integrity in the work order system and handle confidential information following company policies.

The role requires strong customer service, communication, and MS Office skills, with emphasis on Excel data management and reporting. A contract stint with potential temp-to-hire is available in Atlanta.

Competenze

• 1–2 years in a professional office environment.
• Strong customer service, sales support, and office administration skills.
• Excellent verbal and written communication abilities.
• Proficiency in customer service, Outlook inbox management, Excel, virtual meeting etiquette, telephone communication, and time management.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint, Outlook).
• Strong computer literacy and technical aptitude.
• Advanced Excel skills including data management and reporting.

Mansioni

• Manage work orders by entering labor, contract, and material charges, and ensure timely closure of completed work orders.
• Maintain the integrity and accuracy of data within the work order management system.
• Handle and process confidential information in accordance with company policies and procedures.
• Maintain complex filing and record-keeping systems.
• Prioritize workload effectively to meet the needs of both internal and external customers.
• Develop, implement, and improve processes related to work order control and management systems.
• Lead work order-based customer meetings and provide updates on work order status, trends, and performance metrics.
• Perform other duties and responsibilities as assigned.

Conoscenze

Customer service

Office administration

Verbal communication

Written communication

Outlook management

Excel proficiency

Time management

Technical aptitude

MS Office

Strumenti

Microsoft Excel

Microsoft Word

Microsoft Access

PowerPoint

Outlook

Descrizione del lavoro

Employment Type

4 Months Contract on W2 (Possible temp to hire)

SUMMARY

You will be responsible to Receive, verify, and distribute work requests from customers through various work order management systems.

RESPONSIBILITES

• Manage work orders by entering labor, contract, and material charges, and ensure timely closure of completed work orders.
• Maintain the integrity and accuracy of data within the work order management system.
• Handle and process confidential information in accordance with company policies and procedures.
• Maintain complex filing and record-keeping systems.
• Prioritize workload effectively to meet the needs of both internal and external customers.
• Develop, implement, and improve processes related to work order control and management systems.
• Lead work order-based customer meetings and provide updates on work order status, trends, and performance metrics.
• Perform other duties and responsibilities as assigned.

Qualifications

• Minimum of 1 to 2 years of experience working in a professional office environment.
• Strong customer service, sales support, and office administration skills.
• Excellent verbal and written communication abilities.
• Demonstrated proficiency in customer service, Outlook inbox management, Microsoft Excel, professional virtual meeting etiquette, telephone communication, and time management.
• Advanced proficiency in Microsoft Office Suite, including Word, Excel, Access, PowerPoint, and Outlook.
• Strong computer literacy and technical aptitude.
• Advanced Microsoft Excel skills, including data management and reporting.