Administrative Assistant

Givens Communities; Asheville (NC); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical insurance plans

Dental and vision coverage

Short-term disability

Life Insurance

PTO with immediate access to 5 days

Referral bonus program

401(k) with up to 6% matching

Educational assistance & development

FSA & access to life insurance product

advancement opportunities

Job summary

Givens Estates is seeking a full-time Administrative Assistant to join the Reception and Life Enrichment Team in Asheville, NC. The role provides administrative support for administration and acts as the front desk for residents and visitors. The schedule includes Wednesday to Saturday shifts as outlined.

The position offers competitive hourly pay and a comprehensive benefits package, with opportunities for professional development within a fast-growing nonprofit that serves seniors across WNC.

Qualifications

• Proficient in Microsoft Word, Outlook and Excel.
• Experience as an administrative assistant is preferred.
• Telephone reception experience is preferred.
• Minimum of a High School education or GED equivalent is preferred.

Responsibilities

• Answer all incoming telephone calls in a helpful and courteous manner.
• Greet individuals entering the community and provide directions.
• Update policies, procedures, documents and spreadsheets.
• Audit and update resident databases and contracts.
• Manage the contract database and supporting documentation.
• Update resident information in databases.
• Create content and manage digital signage for resident/guest experience.
• Perform other duties as assigned by the supervisor.

Skills

MS Word

MS Outlook

MS Excel

Administrative support

Customer service

Education

High School diploma or GED

Tools

MatrixCare

SharePoint

Job description

Why join Givens? Givens Communities continues to be a positive force and advocate for older adults. We have a mission to expand the possibilities of aging by improving lives through communities, services, and outreach. Givens Communities promotes an environment of inclusion and belonging by aligning our words with actions so that everyone is welcomed and treated with dignity and respect. We continuously look for innovative approaches to achieve our sustainability goals and practices to protect our natural resources. Our collective mindset is to ensure the communities remain forward thinking and progressive as our residents seek a purpose driven life. Purpose. Passion. Possibilities.

What You'll Get

• Three major medical health insurance plans to choose from with dental and vision coverage at no additional cost
• Free short-term disability, life insurance, & access to our employee assistance program
• Paid time off (PTO) w/ immediate access to 5 PTO days before your 90 days!
• Referral bonus program
• 403(b) retirement plan with up to a 6% matching
• Educational assistance & professional development opportunities
• Flexible spending account (FSA) & access to AFLAC & Prudential Life insurance products
• Fast-growing nonprofit with tons of advancement opportunities
• Plus so much more!

Givens Estates Is Looking For a Full-time Administrative Assistant To Join Our Reception And Life Enrichment Team! The Primary Purpose Of Your Position Is To Serve As Administrative Support For Administration And Serve As Receptionist For The Community At Large. The Schedule Would Be As Follows

• Wednesday: 1:30 PM – 8 PM
• Thursday: 8 AM – 8 PM
• Friday: 8 AM – 8 PM
• Saturday: 8:30 AM – 7 PM

What You'll Do

• Answer all incoming telephone calls in a helpful and courteous manner
• Greet individuals as they enter Givens Estates and provide directions as required. Monitor the lobby entrance for individuals needing assistance
• Assist with administrative and word processing needs including updating policies and procedures, development of documents, written correspondence, forms, and spreadsheets
• Annually audit the IL resident database, communicate with IL residents and update resident data based on responses
• Manage the contract database and all supporting documentation
• Update Quantum database with new and changing resident phone information
• Create content and manage digital signage for improved resident and guest experience
• Update various databases, reports and documents due to resident off-boarding
• Perform any other duties and/or tasks that may be assigned on an as-needed basis by an authorized supervisor

What You'll Need

• Must be proficient in the use of Microsoft Word, Outlook, Excel, and have the ability to learn and use MatrixCare and Microsoft SharePoint
• Prior experience as an administrative assistant and/or experience working in bookkeeping is preferred
• Telephone Receptionist experience is preferred
• Minimum of a High School education or GED equivalent is preferred

Compensation is $21.00 - $23.00 per hour, and includes our comprehensive benefits package

Still curious about what Givens is all about? It's kind of a long story, but at our core, we're a senior housing organization with a lot of heart and committed to providing housing to seniors of all socioeconomic backgrounds across WNC. We already have five communities (three life plan communities and two affordable communities) with plans for many more in the coming years.