Administrative Assistant

Maryland Legal Aid Inc; Annapolis (MD); On-site; USD 47,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

3 weeks paid time off

Paid sick leave

14 annual holidays

Job summary

Maryland Legal Aid (MLA) announces an immediate opening for a full-time Administrative Assistant in the Anne Arundel/Howard office in Annapolis, MD. This role performs secretarial, clerical, and administrative tasks in a law office.

The position requires a high school diploma or GED and office experience, with strong communication and customer service skills. Fluency in Spanish is strongly preferred, and knowledge of Microsoft Office is essential. MLA offers a competitive benefits package.

Qualifications

• High school diploma or GED required; office experience preferred.
• Strong verbal and written communication, with ability to produce professional documents.
• Excellent customer service and telephone skills.
• Ability to work in a fast-paced environment and handle high-volume workload.
• Fluency in Spanish strongly preferred.

Responsibilities

• Greet clients and visitors, answer phones, take messages, and provide referrals.
• Schedules appointments and maintains logs, calendars, and other schedules for the unit office.
• Maintains mail log, sorts, distributes, and scans incoming and outgoing mail.
• Provides administrative support, including typing legal documents and general correspondence, and assists staff with formatting, printing, and scanning of documents and other information.
• Maintains, organizes, and updates legal forms, brochures, and other printed materials.
• Maintains office filing systems, including routine filing, retrieval, and purging.
• Maintains general upkeep of unit computers, printers, and copiers and keeps work area neat.
• Provide temporary coverage for other administrative support positions as needed.
• Performs general office duties as assigned and is willing to perform other functions within the scope of employment to assist in the efficient operation of the unit.

Skills

Customer service

Telephone etiquette

Verbal communication

Multitasking

Spanish language

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Description

Maryland Legal Aid (MLA) advocates with and for Marylanders experiencing poverty to achieve equity and social justice through free civil legal services, community collaboration, and systemic change.

Since 1911, Maryland Legal Aid has provided high-quality legal aid to vulnerable, low-income people and communities – helping to remedy their civil legal issues and become empowered to overcome challenges, achieve stability and independence, and reach their goals. MLA also identifies and seeks to remedy systemic barriers. MLA’s core work includes eviction and foreclosure prevention, family law, children’s rights, consumer protection, securing public benefits, and access to healthcare. MLA advocates operate primarily through the courts, via individual representation of indigent clients, but also engage in impact litigation, public communication and outreach, and policy advocacy.

Through this holistic approach, Maryland Legal Aid serves to amplify the voices of tens of thousands of economically disadvantaged and vulnerable Marylanders each year and seeks to be a leader in the legal services field nationwide.

Job Summary

MLA announces an immediate opening for a full-time Administrative Assistant position in the Anne Arundel/Howard office in Annapolis, MD. This position will perform secretarial, clerical, and administrative functions in a law office.

Duties and Responsibilities

• Greets clients and visitors, answers multi-line phones, takes messages, and provides referrals, as appropriate.
• Schedules appointments and maintains logs, calendars, and other schedules for the unit office.
• Maintains mail log, sorts, distributes, and scans incoming and outgoing mail.
• Provides administrative support, including typing legal documents and general correspondence, and assists staff with formatting, printing, and scanning of documents and other information.
• Maintains, organizes, and updates legal forms, brochures, and other printed materials.
• Maintains office filing systems, including routine filing, retrieval, and purging.
• Maintains general upkeep of unit computers, printers, and copiers and keeps work area neat.
• Provide temporary coverage for other administrative support positions as needed.
• Performs general office duties as assigned and is willing to perform other functions within the scope of employment to assist in the efficient operation of the unit.

Requirements

• High school diploma or GED equivalent and experience working in an office setting.
• Must be a reliable, self-starting, and pleasant individual with excellent communication and telephone skills.
• Must be able to produce grammatically correct documents in proper format.
• Strong customer service skills, including the ability to empathize and assist people who are distressed.
• Ability to work in a fast-paced environment.
• Ability to handle high-volume workloads.
• Working knowledge of Microsoft Office tools and ability to learn new software.
• Fluency in Spanish is strongly preferred.
• Legal experience preferred but not required.

Work Environment

Work duties are typically performed in a general office setting with regular telephone interaction, videoconferencing, instant messaging and email, and in-person. Certain work duties may be performed in community settings.

Benefits

The salary range for this position is $47,000.00 - $55,000.00. In addition, MLA provides employees with a generous benefits package that includes health, dental, vision, life insurance, a 401(k)-retirement plan, 3 weeks paid time off, paid sick leave, 14 annual paid holidays, and more.

Additional Requirements

Commitment to Equal Opportunity

Maryland Legal Aid is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic as established by law. We are committed to creating an inclusive and respectful workplace, reflective of our core values, for all employees.