Receptionist/Admin

Western States Fire Protection; Albuquerque (NM); On-site; USD 32,000 - 51,000; Full time

Benefits offered by this job

Health insurance

401(k) Plan – Matching up to 3%

Employee Stock Purchase Plan

Profit Sharing Plan

Paid Time Off (PTO)

Job summary

Western States Fire Protection (WSFP) is seeking a Receptionist/Admin to manage office reception, answer calls, greet visitors, and support managers with a variety of administrative tasks. The role includes handling accounts receivable follow-ups, preparing reports, and assisting with payroll and compliance documentation.

Candidates should have a High School diploma or GED, strong communication skills, and proactivity in a fast-paced environment.

Qualifications

• High School diploma or GED; and/or one to two years related experience and/or training is preferred.
• Courteous, friendly, helpful attitude when interacting with visitors and callers.
• Excellent written and verbal communication skills.

Responsibilities

• Answer phones for a multi-company system and greet visitors.
• Follow up on accounts receivable collections via phone and email.
• Enter and submit compliance/deficiency inspection reports.
• Maintain a professional attitude and appearance.
• Create, type, and distribute internal and external correspondence.
• Provide general administrative support for managers and staff.
• Complete special projects as required.
• Certified payroll reporting.
• Utilize business software as approved by WSFP.
• Other duties as assigned.

Skills

Professional communication

Organizational skills

Time management

Proactive problem solving

Computer skills

Teamwork / customer service

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Western States Fire Protection (WSFP) and its subsidiaries are more than a company. We are a family of unique individuals committed to our purpose, our values, and each other. And we believe in making our own luck, creating our own opportunities. WSFP accomplishes this by constantly innovating, finding ways to create new value and seizing new opportunities.

Protecting lives and property since 1985, WSFP and its subsidiaries specializes in Life Safety Systems. Our values are simple: integrity, quality, safety, professionalism, commitment.

What We Offer

• Health, Life, Dental and Vision Insurance
• Employee Assistant Program
• Flex Spending (FSA) (Cafeteria Plan) and HSA
• 401(k) Plan – Matching up to 3%
• Employee Stock Purchase Plan
• Profit Sharing Plan
• Paid Time Off (PTO), Parental Leave, Paid Pregnancy Medical Leave
• Paid Holidays
• Tuition ReimbursementAnnual Discretionary Bonus
• Employer Paid Life Insurance
• Gym membership reimbursement

Receptionist/Admin

The Receptionist/Admin is responsible for answering the phones for a multi-company phone system and directing visitors/customers that come to the office. He/she will assist other branch personnel, including key managers in a variety of administrative roles including but not limited to collections, project billings, and other duties as outlined below.

Job Responsibilities

• Responsible for office reception functions including all incoming phone calls, greeting customers, vendors, and associates
• Responsible for accounts receivable phone calls and emails to follow up on collections
• Entering and submitting compliance/deficiency inspection reports
• Maintain a professional attitude and appearance
• Create, type, and distribute internal and external correspondence
• Provide general administrative and filing support for managers and staff
• Complete special projects as required
• Certified payroll reporting
• Accomplish responsibilities as required using business software as approved by WSFP
• Other duties as assigned

Job Qualifications

• High School diploma or GED; and/or or one to two years related experience and/or training is preferred
• Puts forth a courteous, friendly, helpful attitude at all times when receiving office visitors, answering the phones, or dealing with other associates
• Excellent organizational skills
• Multi-tasking and time-management skills, with the ability to prioritize tasks
• Ability to be resourceful and proactive when issues arise
• Proficient computer skills with working knowledge of business software application
• Possess excellent written and verbal communication skills
• Willing to pass a post-offer drug screen test and background check

All qualified applicants with Western States Fire Protection Company will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin or status as a qualified individual with a disability or protected veteran.

VEVRAA Federal Contractor