Administrative Assist./Coordinator

AppleOne Employment Services; Pasadena (CA); On-site; USD 33,000 - 34,000; Full time

Job summary

AppleOne Employment Services in Pasadena, CA seeks an Administrative Assistant/Coordinator for direct hire. This role supports clients, coordinates schedules, and helps a close-knit team operate smoothly in a small-business setting.

Responsibilities include answering calls, replying to emails, preparing documents, maintaining client records, and supporting special projects. The ideal candidate has 3–5 years of admin or coordination experience and strong Microsoft Office and Google Workspace

Qualifications

• Five or more years of administrative, customer service, office support, or coordination experience.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Proficiency with Google Workspace (Docs, Sheets, Gmail, Calendar).
• Strong verbal and written communication with a professional, customer-focused approach.

Responsibilities

• Answer and direct incoming calls with professional, friendly service.
• Respond to client emails and service inquiries promptly and accurately.
• Schedule appointments, maintain calendars, and support day-to-day coordination.
• Assist clients with basic troubleshooting and resolve questions by phone.
• Prepare proposals, correspondence, and other business documents with attention to detail.
• Maintain accurate client records and support administrative, operational, and special projects.

Skills

Administrative support

Calendar coordination

Customer service

Communication

Organizational skills

Multitasking

Attention to detail

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Google Docs

Google Sheets

Gmail

Google Calendar

Job description

Job Summary

We are seeking an Administrative Assistant/Coordinator for a direct hire opportunity in Pasadena, CA with a well-established, family-owned service organization in the security industry. This role is ideal for a dependable, customer-focused administrative professional who enjoys supporting clients, coordinating schedules, and helping a close-knit team operate smoothly. This is a strong long-term career opportunity for someone who values stability, teamwork, and meaningful client relationships. The company offers a supportive small-business environment where leadership is accessible, collaboration is encouraged, and your contributions have a direct impact on customer satisfaction and daily operations. If you take pride in being organized, responsive, and professional, this Administrative Assistant role offers the chance to grow with a company known for service, loyalty, and client care.

Key Responsibilities

• Answer and direct incoming calls while delivering professional, friendly customer service.
• Respond to client emails, inquiries, and service-related questions in a timely and accurate manner.
• Schedule appointments, maintain calendars, and support day-to‑day coordination needs.
• Assist clients with basic troubleshooting and help resolve questions over the phone.
• Prepare proposals, correspondence, and other business documents with strong attention to detail.
• Maintain accurate client records and support administrative, operational, and special projects.

Compensation and Benefits

• Compensation: $24.00 to $25.00 per hour.
• Job type: Direct hire.
• Location: Pasadena, CA.

Required Qualifications and Skills

• Provide administrative support, calendar coordination, document preparation, and client communication.
• Manage incoming phone calls, emails, client inquiries, and appointment scheduling.
• Support customer service and basic troubleshooting in a professional office environment.
• Maintain accurate records and assist with ongoing administrative and operational projects.
• 3 to 5 years of administrative, customer service, office support, or coordination experience.
• Strong verbal and written communication skills with a professional and customer-focused approach.
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Proficiency with Google Workspace, including Docs, Sheets, Gmail, and Calendar.
• Strong organizational skills with the ability to multitask, prioritize, and follow through.
• Ability to learn new systems, software, and technical information quickly.
• High attention to detail, dependability, and a positive team‑oriented attitude.
• Comfortable working in a smaller collaborative environment where initiative and accountability are valued.

Preferred Qualifications

• Experience supporting a service‑based business, small business, or family‑owned organization.
• Experience in the security, surveillance, technical services, or field service industry.
• Prior experience preparing client proposals, business correspondence, or service documentation.
• Ability to explain technical concepts to clients in a clear, patient, and professional manner.

Equal Opportunity Employer / Disabled / Protected Veterans

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E‑Verify program in certain locations as required by law. Learn more about the E‑Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment‑qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.