Regional Admin Manager — Back-Office & Ops (Travel 25-40%)

DH Pace Company; Charlotte, Northern (NC, KY); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with employer match

HSA/FSA options

Paid time off

Job summary

DH Pace Company, Inc. in Charlotte, NC, is seeking an Administration Manager to lead back-office operations within our Mid-Atlantic Sales and Operations Management team.

This onsite role oversees customer service, contracts, A/P, A/R, billing, and auditing, while mentoring administrative staff across regional offices. The ideal candidate has 5+ years of administrative management experience, strong MS Office and ERP/CRM skills, and a proven ability to develop reporting tools and drive process

Qualifications

• Minimum five (5) years of Administrative Management / Administration Operations Management experience.
• Experience managing administrative staff and managers across multiple offices.
• Strong reporting, contracts, A/P, A/R, billing, invoicing, and auditing knowledge.

Responsibilities

• Oversee back-office administration functions including Customer Service, Contracts, A/P, A/R, Billing and Auditing.
• Supervise and mentor administrative teams to ensure accuracy, timeliness, and high-quality support.
• Develop and refine reporting tools to monitor business performance and identify areas for improvement.
• Collaborate with regional leadership to align operations with company goals and standards.
• Train and develop team members to foster growth, consistency, and efficiency.

Skills

Administrative leadership

MS Office Proficiency

Excel Proficiency

ERP/CRM experience

Education

High School Diploma

Business degree preferred

Tools

MS Office Suite

ERP system experience

CRM system experience

Job description

DH Pace Company, Inc. in Charlotte, NC, is seeking an Administration Manager to lead back-office operations within our Mid-Atlantic Sales and Operations Management team.

This onsite role oversees customer service, contracts, A/P, A/R, billing, and auditing, while mentoring administrative staff across regional offices. The ideal candidate has 5+ years of administrative management experience, strong MS Office and ERP/CRM skills, and a proven ability to develop reporting tools and drive process