Administration & Claims Operations Manager

CRDN Montana; Kalispell (MT); On-site; USD 65,000 - 75,000; Full time

Job summary

CRDN Montana in Kalispell, MT, seeks an Administration Manager for full-time oversight of daily administrative functions in the restoration operations. You will support the Director of Operations, manage workflow, claim files, billing, and accounts receivable.

You will coordinate with Project Managers, homeowners, contractors, and insurance adjusters to ensure accurate documentation and timely billing across RestoreNet, XactAnalysis, and Jobtread.

Qualifications

• Must be highly organized, detail-oriented, and proactive.
• Experience supporting the Director of Operations and billing/AR workflows.
• Ability to coordinate with Project Managers, homeowners, contractors, and insurance adjusters.

Responsibilities

• Oversee administrative staff, workflows, and departmental responsibilities.
• Monitor outstanding tasks, deadlines, and operational requirements.
• Oversee claim administration from initial assignment through final billing and closure.
• Ensure documentation in RestoreNet, XactAnalysis, and Jobtread.
• Coordinate between Project Managers, homeowners, contractors, and adjusters.
• Oversee invoicing and accounts receivable.
• Monitor AR and collection activities.
• Identify and address administrative issues.
• Maintain SLA compliance and reporting.

Skills

Highly organized

Detail-oriented

Proactive

Communication skills

Tools

RestoreNet

XactAnalysis

Jobtread

Job description

CRDN Montana in Kalispell, MT, seeks an Administration Manager for full-time oversight of daily administrative functions in the restoration operations. You will support the Director of Operations, manage workflow, claim files, billing, and accounts receivable.

You will coordinate with Project Managers, homeowners, contractors, and insurance adjusters to ensure accurate documentation and timely billing across RestoreNet, XactAnalysis, and Jobtread.