Operation Specialist

Augment; Baton Rouge (LA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Full-time stability

Community impact

Long-term placement potential

Staffing team support

Job summary

Augment is seeking an Administrative Assistant to support daily on-site operations at a waste & recycling facility in Baton Rouge, LA. You will work closely with drivers, dispatch, and supervisors to keep routes running smoothly and customers serviced without interruption.

Ideal applicants are organized, reliable, and ready to support field operations from within the office environment, contributing to safety and efficiency.

Qualifications

• 1+ year of administrative or office-support experience.
• Strong communication and problem-solving skills.
• Proficient with Microsoft Office and route management systems.
• Organized and able to work in a fast-paced, high-traffic office.

Responsibilities

• Greet and assist drivers and staff at check-in for routes.
• Review, organize, and process DVIRs.
• Maintain route schedules and communicate changes to dispatch.
• Enter timecards and service data into internal systems.
• Answer calls and assist customers with questions or service requests.
• Report driver attendance, performance, or incidents to supervisors.
• Order and inventory office and safety supplies.
• Support operations with clerical tasks and reports.

Education

High school diploma or GED

Tools

Route management systems

Microsoft Office

Job description

Job Details

Job Location: Baton Rouge, LA 70807

Education Level: None

Salary Range: $18.00 - $18.00 Hourly

Travel Percentage: None

Job Category: Administrative Assistant

Be the Backbone of Daily Operations at a Leading Waste & Recycling Company

What You'll Do

Augment Human Resource Services is hiring an Administrative Assistant to support daily office operations inside the local office of one of the nation's top waste and recycling companies. In this on-site role, you'll work directly alongside drivers, supervisors, and operations staff to ensure the business runs smoothly and customers are serviced without interruption.

You're organized, dependable, and ready to support essential field operations from the inside, this is the job for you.

Key Responsibilities

• Greet and assist drivers and staff as they arrive and check in for routes.
• Review, organize, and process daily Driver Vehicle Inspection Reports (DVIRs).
• Help maintain route schedules and communicate changes to the dispatch or ops teams.
• Enter timecards, hours worked, and service data into internal systems.
• Answer incoming calls and assist customers with questions, missed pickups, or service requests.
• Help track and report driver attendance, performance, or incidents to supervisors.
• Order and inventory office and safety supplies.
• Support the operations team with general clerical tasks, reports, and administrative projects.

Qualifications

Experience: 1+ year of administrative, customer service, or office support experience.

Skills:

• Strong communication and problem-solving skills.
• Comfortable using Microsoft Office and/or route management systems.
• Ability to stay organized in a fast-paced, high-traffic office environment.
• Professional and respectful when working with drivers, customers, and leadership.

Requirements

• High school diploma or GED.
• Must pass a background check and drug screen.
• Bilingual (English/Spanish) a plus, but not required.

Work Environment

• Office located on-site at an active waste and recycling facility.
• Interacting daily with drivers, dispatchers, supervisors, and occasionally walk-in customers.
• Fast-paced and dynamic with a strong focus on communication, safety, and reliability.

Why Work with Augment?

• Weekly pay and full-time stability
• Get your foot in the door at a top waste & recycling company
• Be part of a team that helps keep your local community clean and running
• Long-term placement potential for strong performers
• Full support from Augment's staffing team throughout your assignment